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  • First Aid Responder for Film, TV & Broadcasters

    Remote First Aid & Pre-hospital Training Ltd
    Face to Face course
    • Classroom - Aberdare
    • 30 hours · Full-time
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    ...Public Events Forestry Agriculture Renewable energy installers Outdoor Education providers Transport & Warehousing Rescue & Recovery Service Providers. No previous experience of first aid is required to join this course, however learners must complete part-one online prior to …
    £700
  • Level 3 Diploma in Personal Training

    LA Training
    Classroom based course with study materials, tutor support and final assessments included.
    • Classroom - Swansea
    • 7 days · Full-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    ...Designing and planning effective Personal Training sessions for a range of clients in different environments Executing effective physical activity sessions for a range of clients in different environments Professional practice and legal requirements for Personal Training Business acumen for …
    £1,399
    • Classroom - Cardiff
    • 5 days · Full-time
    • Tutor support
    ...most of your professional certification and continue your career development with BCS Associate membership. Whether you’re looking for career support through the BCS global skills, training and development framework, SFIAplus, seeking promotion or a network of new contacts …
    Enquire for pricing
  • Customer Care Excellence

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...& Introduction 10:00 - 10:30 Task 1: What Do We Hate About Calling Other Companies? (An exercise to discover delegates personal experience of poor service and to make sure they do not treat their customers in the same way.) 10:30 - 11:15 Customer Care (Ways of improving relationships …
    £516
  • Customer Excellence for Finance Staff

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...11:00 - 11:15 Coffee break 11:15 - 12:00 Know your Customers 12:00 - 12:45 Developing Customer Excellence (Customer expectations, service evaluation) 12:45 - 13:45 Lunch break 13:45 - 14:45 Customer Complaints (Why customers complain, dealing with difficult customers, benefits …
    £516
  • Team Building Skills for Managers

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    ...12:00 Team Building Exercises (Dealing with a range of business activities such as working on a project, developing a new service, reviewing customer service priorities) 12:00 - 13:00 Review of Team Building Exercise (Characteristics of the Team/Learning points - conflict, co-operation …
    £576
  • Telephone Techniques - Incoming & Outgoing Calls

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    This telephone training course deals with telephone etiquette when making both incoming and outgoing calls. Live calls are made to help delegates improve their skills in these vital areas. This Telephone Techniques - Incoming & Outgoing Calls course is available throughou …
    £516
  • Customer Satisfaction as a Selling Tool

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...learn how to be pro-active with customer care and directly contact clients to ensure they are experiencing high levels of customer care. This will help identify satisfied and, more importantly, dissatisfied clients. This Customer Satisfaction as a Selling Tool course is available …
    £516
  • Delivering Excellence Via Email - Half Day (am)

    Practical Training for Professionals
    • Classroom - Bristol
    • Full-time
    • 3 CPD points
    • Tutor support
    ...email. You will learn the do's and dont's that increases customer loyalty. Delegates will be come experts in delivering excellent customer service levels and ensure their email skills are highly professional. Course Locations Delivering Excellence Via Email - Half Day (am) London …
    £228
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...telephone. You will learn the do's and dont's that increases customer loyalty. Delegates will be come experts in delivering excellent customer service levels on the phone and ensure their email skills are highly professional. Course Locations Delivering Excellence via Email and on the …
    £516
  • Excellent Customer Care - Incoming Calls

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...& Introduction. 10:00 - 10:30 Task 1: What Do We Hate About Calling Other Companies? (An exercise to discover delegates personal experience of poor service.) 10:30 - 11:15 Incoming Calls - The Basics (First impressions, Answering the Telephone, The Correct Vocabulary, Keep In …
    £516
  • Persuasive Presentations - (2 Days)

    Practical Training for Professionals
    • Classroom - Bristol
    • 2 days · Part-time
    • 55 CPD points
    • Tutor support
    ...(2 Days) - Benefits A structured approach to planning presentations that focus on how the offered product or service addresses the problem(s) and need(s) of the client The ability to emphasise and elaborate on key messages The effective use of graphics, visual aids and examples …
    £1,140
  • Generating New Business by Telephone

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...up-to-date business directories and any lists of cold prospects. Please note these will need to be screened for TPS (Telephone Preference Service) in advance of the course. Contact PTP for details. Corporate brochures and a business card will help the trainer make the live calls. …
    £516
  • Introduction to Account Management

    Practical Training for Professionals
    • 27 enquiries
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...through poor customer service. Apart from the fact that unhappy customers will go elsewhere and tell others; the loss of just one regular customer may be worth a surprising amount in revenue to your business. The term"Customer Care" and "Customer Service" are often …
    £516
  • Write to the Top! - Professional Report Writing

    Practical Training for Professionals
    • 10 enquiries
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    This course will help delegates to be competent and confident in their written communication to senior management or important clients. This Write to the Top! - Professional Report Writing course is available throughout the UK. CPD Value 5.5 Hours 09:30 - 10:00 Coffee …
    £576
  • Delegation Skills for Leaders - Nationwide

    Infero Training Ltd
    Classroom based CPD Accredited course with Post Course Support
    • 40 enquiries
    • Classroom - Bristol
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    Great service
    ...Work Done in Organizations Topic 1G: Technical, Human, and Conceptual Skills Topic 1H: What Can Delegating Do for Me? Lesson 2: Analyzing Personal Delegation Skills Topic 2A: How Well Do I Delegate? Topic 2B: Am I Employing the Right People? Topic 2C: Developing Employees to Handle …
    £297.60
  • Key Account Management

    ATA (Asset Training Academy) LTD
    Classroom based course with study materials, tutor support and Certificate of Achievement included
    • Classroom - Birmingham
    • Part-time
    • Certificate(s) included
    • Tutor support
    ...perceive their services and what they perceive as ‘value adding’ Understand how to segment their Account relationships into categories to focus efforts around Growth potential and Retention Know how to differentiate their services and provide excellent Account management service To identify …
    £390
  • Confident Presentation Skills

    ATA (Asset Training Academy) LTD
    CPD Accredited | 5 Star Reviews | Lunch & Refreshments Included | Course Notes and Certificate of Achievement
    • 29 enquiries
    • Classroom - Birmingham
    • 1 day · Part-time
    • Certificate(s) included
    • 2 CPD points
    • Tutor support
    ...note that places are restricted to a maximum of 6 delegates for this course in order to ensure all delegates receive sufficient one to one personal coaching and tuition throughout the duration of the programme. There will be an opportunity for each delegate to deliver a short presentation …
    £390
  • Negotiation, Influencing & Persuasion Skills

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and Online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • 16 enquiries
    • Classroom - Birmingham
    • 2 days · Part-time
    • Certificate(s) included
    • 2 CPD points
    • Tutor support
    Most people are involved with negotiations at some point in their lives, whether this is in a personal context or in a workplace situation. There are many ways to describe negotiation – influencing others to achieve your goal or objective, reaching an agreement, bargaining …
    £780
  • Advanced Leadership Course

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom - Birmingham
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    This Advanced Leadership course is designed to raise awareness and help manager and leaders to consider some of the more progressive areas they need to be aware of in a Post Covid society. The management landscape has changed since Covid intervened, and this course will provide y …
    £354
  • Effective Communication Course

    ATA (Asset Training Academy) LTD
    Classroom based course with study materials, tutor support & interactive exercises. Certificate awarded on completion.
    • 16 enquiries
    • Classroom - Birmingham
    • 1 day · Part-time
    • Certificate(s) included
    • Tutor support
    ...how you communicate with others, as well as how other people use Communication to achieve their goals will help you further develop your personal Communication Style which will lead to improved relationships. This Communication Skills Course will also give you an understanding of …
    £390
  • Train The Trainer Course

    ATA (Asset Training Academy) LTD
    Classroom based course with study materials, tutor support and Certificate of Achievement included
    • 212 enquiries
    • Classroom - Birmingham
    • 2 days · Part-time
    • Certificate(s) included
    • Tutor support
    ...our”flagship” courses which generates excellent client and customer feedback and reviews. Train The Trainer – Course Content The following key areas would be covered during this training: DAY 1 Introduction to the field of “Training & Development” – What is training? The importance of …
    £780
  • Effective Time Management

    ATA (Asset Training Academy) LTD
    Classroom and virtual Course | CPD Accredited |Certificate | Study materials | Tutor Support | Lunch included.
    • 51 enquiries
    • Classroom - Birmingham
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...Creating a practical and personal action plan to implement back in the workplace Suitability – Who should attend? This course is suitable for anyone looking to possess effective time management skills and to make effective use of their time in personal and professional situations …
    £390
  • Microsoft Access Introduction - Nationwide

    Infero Training Ltd
    Classroom based course with Post Course Support – All Level Introduction to Advanced
    • 42 enquiries
    • Classroom - Birmingham
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    Great service
    ...that I have placed two of my staff on MS Office courses and I plan to send more staff MS Office training in 2014. Mark Meade (Divisional Service Manager) from Vaillant Group . Having had no previous training on Microsoft office, I personally felt the need to enhance my (basic) skills …
    £261.60

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  • Delivering Sales Pitches

    ATA (Asset Training Academy) LTD
    Classroom and virtual Course. Certificate, Study materials, Tutor Support, Lunch included.
    • 13 enquiries
    • Classroom - Liverpool
    • 2 days · Part-time
    • Tutor support
    ...the Client & Creating personal impact “Pitching” from a Seated position with “no” visual aids Pitching as a team – Understanding and Managing the Client Understanding the “personality” of the Client Asking the right questions “Switching on” and “Switching off” your Client Adapting …
    £780

FAQs

Reed Courses advertises a large variety of Personal development courses which are delivered by a range of learning providers. The Personal development courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Personal development course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Personal development courses, you might also be interested in Communication, Leadership and Career development. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Personal development courses, Reed Courses also has plenty of paid for online Personal development courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Personal development courses. Alternatively you'll be able to enrol on an online Personal development course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Personal development course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Personal development courses from a variety of learning providers.