Call Centre Training -Trainer Training Materials & Resources
LearnPac Systems
Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
- Online
- 12 hours · Self-paced
- 12 CPD points
Great service
...product support or information enquiries from consumers. Outbound call centres are operated for telemarketing, solicitation of charitable or political donations, debt collection and market research. A contact centre is a location for centralised handling of individual communications, including
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