Principles of Communication - CPD approved
U Transition
Summary
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Overview
When working in the adult social care sector, communicating is essential to develop your understanding of a service user’s needs, so you can provide them with the support they require.
This course covers some of the different ways of communication, how to identify barriers to communication and how to reduce these, making sure the person you are communicating with understands what you are communicating, how to get help with communication issues and much more.
CPD
Description
When working in the adult social care sector, communicating is essential to develop your understanding of a service user's needs, so you can provide them with the support they require. If the information exchanged is inaccurate or misleading, mistakes can be made which can result in ineffective care and a negative view of the service. Professionals will form many different relationships in their work. Some will be formal and others more informal. Whoever you are communicating with and whatever the method you use it is essential that you make sure your communication is appropriate and effective. This course covers some of the different ways of communication, how to identify barriers to communication and how to reduce these, making sure the person you are communicating with understands what you are communicating, how to get help with communication issues and much more.
Modules
- Reasons People Communicate
- Ways of Communicating
- Identifying Communication Barriers
- Reducing Communication Barriers
- Checking Understanding
- Getting Help With Communication Issues
- Confidentiality
Who is this course for?
Those working in the care sector or those who are carers for family or relatives and wish to understand more about developing their communication skills to help with changing relationships and situations that come with caring for a loved one with an illness.
Requirements
Recommended System Requirements
• Operating System: Windows 7+ or Mac OSX (10.8+) • Browser: A modern and up to date web browser • Video: Up to date video drivers • Memory: 1Gb+ RAM • Additional Software: Flash Player (latest version) • Download Speed: Broadband (3Mb+)
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Legal information
This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.