Professional Boundaries - CPD accredited

Professional boundaries define effective and appropriate interactions between professionals and the public they serve. These boundaries exist to protect both the professional and the customer.

It is crucial that staff understand the nature and limits of their roles and are able to recognise the ‘grey areas’ where they are at risk of crossing their professional boundaries. This course is aimed at anyone who works with customers. The skills learnt will enable you to define effective and appropriate interactions, understand and implement good practice and manage boundary issues effectively.

Online assessment included.

Module 1 - Why have professional boundaries

Module 2 - Regulatory requirements

Module 3 - Grey areas within professional boundaries

This course focuses on:

• Why professional boundaries are essential
• Boundary violation, risk and the impact on the individual and organisation
• Regulatory requirements and principles
• Grey areas within professional boundaries
• How to manage boundary issues and implement good practice.

CPD Certificate

Digital certificate - Included

Summary

This is an online course, if you order through Reed (This site) you will receive an email confirming your booking. Once we receive notification from Reed, we will email you a link with instructions to create your account and a redeem code to enter which will unlock your chosen course.

The training is accessed through a web browser, there will be a learner file which you can download and complete as you progress through the course. If you need tutor support you can click on the envelope icon (on the course) and email your question to the tutor.

How it works

The key topics for this course have been broken down into lessons, each lesson dealing with a specific area of the overall subject. Each one has clearly set learning outcomes and assessment criteria.

You can progress through the course at your own pace. If you need to leave the course, it will remember where you left off, so when you return there is no need to repeat steps. We often include external links, videos, webpages, downloads, which provide excellent resource files.

At the end of each lesson is a knowledge checkpoint, you will need to achieve more than 75% to pass the lesson, which then unlocks the following lesson. Upon completion of the final lesson your CPD certificate will be unlocked. You can save this as a PDF to your computer or simply print it off.

When

The course is self-paced so you decide at what pace the training goes. You will have 12 months access to the course and can revisit it as many times as you need.

CPD

The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.

This course is aimed at anyone who works with customers. The skills learnt will enable you to define effective and appropriate interactions, understand and implement good practice and manage boundary issues effectively.

No prior knowledge is required.

If you work or volunteer in a role where you work with service users/customers is part of your duties then this course is a brilliant option for you.

If you are thinking about going into volunteering or employment then having CPD certified courses under your belt could give you a distinct advantage at interview. Having new skills can also open new opportunitites for a career change or a promotion