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In-company Psychology courses (Psychologist training)

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  • Delivering Excellent Customer Service

    AHR Consultants
    This course explores the concept of remarkable customer service and what makes it stand out from the crowd.
    • 11 enquiries
    • Onsite
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    Great service
    ...This course explores the concept of delivering excellent customer service and what makes it stand out from the crowd. By understanding the psychology behind the basic human needs of certainty, significance and connection, we can identify the key behaviours and actions that your customers …
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  • Persuading and Influencing People Professional Training Course

    Reed Business School
    A professional training course for groups of four or more, delivered in your offices, virtually or at an external venue.
    • Onsite
    • 2 days · Full-time
    • Tutor support
    Great service
    ...characteristics of a successful persuader The secrets of self-belief and courage Moving from a push to pull style of persuasion Understanding the psychology of persuasion in a practical way PREPARING TO PERSUADE Learn to build trust through seeing other people’s perspectives The importance of …
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    • Onsite
    • Full-time
    Great service
    ...programme, Insights Discovery can help people create a tailor-made development plan. 3. Boosting sales performance By looking at the effectiveness of your salespeople at each stage of the sales cycle, we create strategies to improve customer relationships and smash targets. 4. Introducing …
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