Receptionist: Office Admin and Reception - QLS Endorsed

★★★ 24-Hour Knowledge Knockdown! Prices Reduced Like Never Before ★★★

Did you know that in the UK, receptionists are often the first point of contact in a business, setting the tone for customer experience? With over 30,000 receptionist positions advertised annually in the UK, the demand for skilled office administrators and receptionists remains high. Are you ready to elevate your receptionist skills to meet the evolving needs of modern businesses? Our comprehensive Receptionist: Office Admin and Reception bundle is your gateway to mastering this vital role.

This jam-packed course bundle equips you with the essential knowledge and abilities to excel in today's office environment. Develop your proficiency in handling customer inquiries, managing schedules, and creating professional documents. Learn the art of minute taking, public speaking, and team management – all crucial skills for a successful office administrator. Master essential software like Microsoft Excel and gain expertise in workflow management to streamline your organization's operations.

This Receptionist: Office Admin and Reception Bundle Contain 9 of Our Premium Courses for One Discounted Price:

• ➽ Course 01: Advanced Diploma in Office Admin and Reception Skills at QLS Level 7
• ➽ Course 02: Customer Service Training
• ➽ Course 03: Minute Taking
• ➽ Course 04: Level 3: Public Speaking Diploma Course
• ➽ Course 05: Developing Interpersonal Skills Course
• ➽ Course 06: Meeting Management Diploma
• ➽ Course 07: Document Control and Workflow Management
• ➽ Course 08: Excel for Office Administrator
• ➽ Course 09: Team Management

Don't wait, unlock your potential with our Receptionist: Office Admin and Reception bundle. Take control of your career today and join the thousands of successful receptionists who make a difference every day!

Learning Outcomes of Receptionist: Office Admin and Reception

• Develop exceptional customer service skills for enhanced client interaction.
• Acquire proficiency in minute taking for effective meeting documentation.
• Enhance public speaking abilities for confident and impactful communication.
• Learn to cultivate interpersonal skills for better team and client relationships.
• Gain expertise in managing meetings and controlling office documents efficiently.

Why Choose Us?

• Get a Free CPD Accredited Certificate upon completion of Receptionist: Office Admin and Reception
• Get a free student ID card with Receptionist: Office Admin and Reception Training program (£10 postal charge will be applicable for international delivery)
• The Receptionist: Office Admin and Reception is affordable and simple to understand
• This course is entirely online, interactive lesson with voiceover audio
• Get Lifetime access to the Receptionist: Office Admin and Reception course materials
• The Receptionist: Office Admin and Reception comes with 24/7 tutor support

CPD Accredited Digital Certificate

Digital certificate - Included

CPD Accredited Hard Copy Certificate

Hard copy certificate - £29.99

Start your learning journey straightaway!

*** Course Curriculum ***

➽ Course 01: Advanced Diploma in Office Admin and Reception Skills at QLS Level 7

• Module 01: Introduction To Reception And Receptionist
• Module 02: Business Telephone Skills
• Module 03: Representing Your Boss And Company
• Module 04: Mail Services And Shipping
• Module 05: Travel Arrangements
• Module 06: Organising Meeting And Conferences
• Module 07: Time Management
• Module 08: Record Keeping And Filing Systems
• Module 09: Business Writing Skills
• Module 10 :Organisational Skills
• Module 11: Communication Skills
• Module 12: Customer Service
• Module 13: Effective Planning And Scheduling
• Module 14: Invoicing/Petty Cash
• Module 15: Business Environment
• Module 16: Advanced MS Excel

➽ Course 02: Customer Service Training

• Module 01: Introduction To Customer Service
• Module 02: Characteristics Of Good Customer Service
• Module 03: Customer Relationship Management
• Module 04: Communicate With Customers
• Module 05: Handling Customer Complaints
• Module 06: Problem Solving Over Phone
• Module 07: Improving Customer Service

➽ Course 03: Minute Taking

• Module 01: Introduction To Minute Writing
• Module 02: Preparation For Minute Taking
• Module 03: The Meeting Structure
• Module 04: Minute Meeting, Decision And Action
• Module 05: Roles And Responsibility Of Minute Taker
• Module 06: Tips For Minute Taking
• Module 07: Technology In Minute Taking
• Module 08: Building Confidence

=========>>>>> And 6 More Courses <<<<<=========

How will I get my Certificate?

After successfully completing the course, you will be able to order your Certificates as proof of your achievement.

• PDF Certificate: Free (Previously it was £12.99*11 = £117)
• CPD Hard Copy Certificate: £29.99

Anyone interested in learning more about the topic is advised to take this Receptionist: Office Admin and Reception bundle. This bundle is ideal for:

• Newcomers to office administration
• Receptionists seeking career advancement
• Individuals seeking to upskill

You will not need any prior background or expertise in this Receptionist: Office Admin and Reception bundle.

Our Receptionist: Office Admin and Reception bundle will prepare you for a range of careers, including:

• Senior Receptionist
• Office Manager
• Team Leader
• Customer Service Head
• Public Relations Officer

Currently there are no Q&As for this course. Be the first to ask a question.