Recruitment Skills for Managers

This one day course is aimed at helping hiring managers understand the concepts behind delivering a sound recruitment campaign: What are they trying to achieve, why and how?

Recruitment is a crucial factor in the success of any business. All organisations are defined by the employees within it, so ensuring you employ the right staff at the right time is critical to your success. Aside from this, it is important that the people responsible for recruiting within the business are focused on ensuring they follow legislation and best practice to avoid any potential embarrassment or costly litigation.

This course will provide you with everything needed to effectively develop the skills of hiring managers who attend. They will be taken through the full process of recruitment; developing a wide understanding of the requirements of an effective recruitment campaign in order to help them provide a robust approach to recruitment that helps secure the right candidate for the role.

Topics covered:

• Aims of a Recruitment Campaign – Defining what we want to achieve from a recruitment campaign. To ensure we identify the best candidate for the role, minimise the time spent on recruiting, while keeping within legislation requirements. This includes a review of the key tasks required throughout a recruitment campaign.
• Recruitment as a Manager’s Responsibility – Identifying the challenges, concerns and benefits of being a hiring manager. Looking at how to overcome any issues or fears the manager may have and establishing the key components of an effective recruitment campaign. This includes a review of a to-do list of recruitment responsibilities.
• The Law and Best Practice – An overview of the legislation on equality, how this affects recruitment and how to ensure individuals are neither discriminated against nor overlooked. Ensuring the recruitment campaign is fair, robust and fit for purpose, catering for all needs and that evidence is maintained at every stage to demonstrate compliance. Highlighting the difference between best practice and the law.
• Defining the Role – Starting the recruitment process off on the right foot by effectively defining the role through the Job Description and Person Specification – setting the basis for making the process, fair, robust and fit for purpose. Including our organisational values within this framework.
• A Brief History of Interviewing – A review of how recruitment has progressed. Looking at; Recruiting for the ‘right fit’, Competency Based Recruiting and Value Based Interviewing. Exploring the benefits and pitfalls of each and how to ensure we use the right approach.
• Making Improvements Without Increasing Workload – Including value related behaviours in the person specification that helps ease the recruitment process and helps improve your ability to select the person with that best suits the role.
• Advertising – Attracting Candidates – Creating a good job advert that is tailored to the role and the target audience. Being able to sell the role while being honest and fair.
• Assessment and Selection – Establishing the importance of this part of the process while identifying the best type of assessment methods for different roles. Highlighting the importance of gathering evidence throughout assessments.
• Telephone Interview – Identifying the benefits of telephone interviews, when to use them and how best to approach the task. Includes a telephone interview template.
• The Interview – Determining what you want to get out of an interview. Includes the key components below.
• Interview Preparation – The main elements to cover prior to running an interview
• The WASP Technique – A clear interview structure, explained in detail
• The key elements of an interview Explaining the Role, Work History etc.
• Interview Questions – An understanding of the general questions you should ask, moving on to structured, Competency based questions that focus on Behavioural and Situational questions. Exploring these with an in-depth activity.
• Selling the Opportunity and the Organisation – Developing an approach to appealing to the candidate and showing the organisation in a good light. Making the candidate want to work for you.
• Closing Questions and Parting – Asking vital questions that will determine the dealbreakers for the candidate and ensure both you and the candidate leave the interview knowing all the facts.
• Capturing the Evidence – Ensuring you have delivered a fair and effective interview by gathering relevant data and including this in your interview notes.
• Getting the Most Out of an Interview – An activity that provides participants with the opportunity to test their ability to identify key data from an interview and assess a candidates' suitability for the role, establishing any discrepancies, contradictions or issues during interviews with candidates.

Any managers who is involved in hiring staff for their organisation.

None.