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Cpd or Regulated qualification courses in Stirlingshire offering tutor support

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  • Essential Advertising

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Whether you employ an advertising agency or do it yourself, this workshop will enable you to focus on the critical factors which determine advertising success. As competitive pressure increases the demands on marketing budgets it is essential that any advertising you run ‘hits …
    £516
  • Essential Marketing Skills

    Practical Training for Professionals
    • 35 enquiries
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    The PTP Essential Marketing Skills course goes through the whole process of marketing goods and services, from the creation of a product to ensuring that customers will come and buy more from you in the future. This training course is available throughout the UK. CPD Value …
    £516
  • Excellent Customer Care - Incoming Calls

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone techniques from how to make a good first impression, to the use of correct vocabulary and paying attention to detail. Through in …
    £516
    • Classroom - Edinburgh
    • Part-time
    • 55 CPD points
    • Tutor support
    This course investigates patterns of behaviour at work that impact on time management. The course focuses on planning, prioritising and reprioritising techniques, looking at time logs and other methods useful in the business environment. Delegates are shown how to make adjustme …
    £516
  • Generating New Business by Telephone

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This generating new business by telephone course is guaranteed to give delegates the confidence to make calls professionally. Demonstrations of live-calls will be made by the tutor which will be followed by each delegate making genuine sales calls in a quiet environment. Delega …
    £516
  • How to say 'No' and retain Customer Satisfaction

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course of action. This course helps delegates manage customer's expectations and how objections can be handled in a positive way. This How to say 'No' and …
    £516
  • How to Write Winning Tenders

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Many organisations seek suppliers by requesting tenders or proposals. The challenge for a business is to submit a tender or proposal that emphasises their strengths and added-value benefits, and differentiates them from other applicants. This one-day course will provide partici …
    £516
  • Relationship Marketing

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 55 CPD points
    • Tutor support
    Relationship Marketing is about adjusting your marketing strategy based on the buying behaviour of your customers. This course starts by explaining various theories of marketing and subsequently introduces the concept of relationship marketing and gives ideas of how to implemen …
    £516
  • Sales Negotiation Skills

    Practical Training for Professionals
    • 13 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 55 CPD points
    • Tutor support
    This Sales Negotiation Course offers delegates the opportunity to develop their negotiating skills and build confidence in those skills. The course looks at how to plan & prepare for sales negotiations and the structure and key techniques for successful negotiations. This …
    £516
  • Selling for Non-Sales Professionals

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 55 CPD points
    • Tutor support
    Professional people in many disciplines find themselves having to sell. The technical specialist to the client, the finance expert to venture capitalists. The business owner having to win new business etc. This course has been designed for people with no previous training or ex …
    £516
  • Introduction to Account Management

    Practical Training for Professionals
    • 27 enquiries
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This Introduction to Account Management is a customer relationship management course. Customer care is vital to any successful organisation, this course looks at current practice and explains how to set standards and develop best practice. Good customer care must be managed and …
    £516
  • Maximising Appointments on the Telephone

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    Maximising Appointments on the Telephone - Overview This telephone training course is ideal for those who want to improve their calls to maximise appointments. It will also help those fielding incoming sales enquiries to increase their conversion rates. This Maximising Appo …
    £516
  • The Secrets of Low Cost Advertising

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    This advertising and promotion course analyses cold calling, mail-shots, telephone prospecting, advertising, packaging and many more promotional ideas. Delegates discover the world of semiotic (the study of signs) deconstruction. Analysing promotional materials to look at deepe …
    £516
  • Through the Customers' Eyes

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    Only when we really understand our customers' experiences of our business can we make real improvements to our business practice. This course develops techniques to help identify our customers' expectations and how we can meet and exceed them in both the sales and after sales r …
    £516
  • Winning More Business on the Telephone

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    This course is ideal for those who want to improve their follow-up calls to maximise sales. It will also help those fielding incoming sales enquiries to increase their conversion rates. This Winning More Business on the Telephone course is available throughout the UK. CPD V …
    £516
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    This course covers the planning, structure, layout and presentation of promotional materials and sales letters. Do you write in clear and concise sentences? How do you present facts and figures? Do you project a positive image? All these questions are answered during this very …
    £516
  • Proof Reading Masterclass

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    The role of the proof-reader carries a lot of responsibility, but usually very little support or credit. Many people assume that anyone can proofread. But there is much more involved in proofreading than correcting errors in written material – including concentration, a thoroug …
    £576
  • Senior Management Skills

    Practical Training for Professionals
    • 13 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    This Senior Management Skills course is designed to support delegates who wish to accelerate their own development within Management. It is designed to provide managers who are committed to progression with an understanding of how to develop their career to the next level. The …
    £576
  • Speed Reading & Information Management

    Practical Training for Professionals
    • 11 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    Mounting work pressures, too little time, keeping your knowledge base up-to-date, checking out the competition: we all have to find a way of dealing with todays tidal wave of information. One highly effective solution is speed reading - a technique that is not just about readin …
    £576
  • Strategic Planning for Managers

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    This strategic planning course is designed to help businesses establish a set of key measurements, match these with targets and the appropriate resource levels. Setting up a monitoring performance system is also covered in this course. This Strategic Planning course is availa …
    £576
  • Stress Management for Professionals

    Practical Training for Professionals
    • 21 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    According to a recent survey by Panorama research, over half of small and medium sized businesses claim stress is an issue in their workplace. A recent CIPD Absent Management survey revealed stress is the most common cause of long-term absence from work in the UK. And the H …
    £576
  • Success in Leadership & Motivation Skills

    Practical Training for Professionals
    • 21 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    An inspirational course that increases your skills in leadership, management, motivation techniques and conflict resolution. CPD Value 5.5 Hours
    £576
  • Successful Interviewing

    Practical Training for Professionals
    • 13 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    Successful recruitment, and, consequently, higher retention, results from a well-planned and effectively-managed interview process. This interviewing skills course focuses on interviewers, helping to develop and improve their interview techniques. Attention to detail in the int …
    £576
  • Successful Presentations

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    Building confidence to design and delivery a successful presentation is the emphasis behind this course. This requires an understanding of the art of good presenting and an understanding of the audience and its requirements. This course is suitable for any person required to …
    £576
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    There is often much confusion around the subject of SMART objective setting. This course aims to give managers a clear understanding of the purpose of SMART Objective Setting. It also gives managers a better understanding of the characteristics of good quality SMART Objectives …
    £576
  • Stress Busters - Half Day (pm)

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 3 CPD points
    • Tutor support
    This course will give delegates a range of skills to manage their own stress levels, before during and after potentially highly stressful situations. Rather than a “talking shop”, this course is designed to give delegates the chance to practice a variety of stress management te …
    £220
  • Negotiation Skills Masterclass - Half Day (pm)

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 3 CPD points
    • Tutor support
    This is a practical half day Masterclass designed to allow you to review and assess your style of negotiation and to negotiate effectively by understanding negotiation pitfalls and barriers and how to deal with them. You will also receive specific feedback on your negotiation …
    £220
  • Essential Leadership Practices - Half Day (am)

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 3 hours · Full-time
    • 3 CPD points
    • Tutor support
    This Essential Leadership Practices course will help delegates understand and appreciate then core skills and practices of effective leaders. It will highlight key differences between managers and leaders, establish why they need each other and clarify who should do what, when …
    £220
  • Getting The Balance Right - Half Day (am)

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Full-time
    • 3 CPD points
    • Tutor support
    This hands-on course will give delegates the opportunity to take time out from their busy schedules to pause and reflect on what matters most. They will work with practical tools, tips and techniques to achieve a more effective balance across their lives, both within and outsid …
    £220
    • Classroom - Edinburgh
    • 3 hours · Full-time
    • 3 CPD points
    • Tutor support
    This telephone course is guaranteed to give delegates the confidence to make calls professionally. Demonstrations of live-calls will be made by the tutor to real prospects of the companies attending, in many cases this will result in genuine leads! Delegates will also improve t …
    £220
  • Managing High Performance Teams - Half Day (pm)

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 3 CPD points
    • Tutor support
    Managing High Performance Teams - Half Day (pm) - Overview This Managing High Performance Teams course will help delegates understand and appreciate how to get the most from their teams and be successful in a demanding market. It will highlight how to achieve objectives, opti …
    £220
  • Managing Productive Meetings - Half Day (am)

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 3 CPD points
    • Tutor support
    Managing Productive Meetings - Half Day (am) - Overview A common failure in most businesses is often attributed to poor and ineffective meetings. This course identifies the responsibilities of the manager to ensure all meetings are productive, attended by the relevant people …
    £220
  • Marketing Skills Masterclass - Half Day (am)

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 3 CPD points
    • Tutor support
    Marketing Skills Masterclass - Half Day (am) - Overview Top tips in the best practices in marketing are divulged. Delegates have an opportunity to discuss their marketing methods and strategies and gain advice and new ideas that will make them more effective and cost efficien …
    £220
    • 14 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 3 CPD points
    • Tutor support
    This 1/2 day workshop gets delegates to look at what they hate as customers when they make calls to their banks or travel agents and then be self-critical to see which of the 'hate factors' their organisation maybe guilty of. The trainer then helps them devise a scoring system …
    £220
    • Classroom - Edinburgh
    • Part-time
    • 3 CPD points
    • Tutor support
    Masterclass in Interpreting Financial Statements - Half Day (pm) - Overview The aim of this half-day course is to offer practical experience in reading financial statements enabling relevant interpretation and evaluation to enhance business decision-making. It is intended for …
    £220
    • Classroom - Edinburgh
    • Part-time
    • 3 CPD points
    • Tutor support
    This short course is designed to introduce delegates to the essential skills required for effective team management. The course defines the management function and outlines the desired characteristics and behaviours of effective business managers. It then introduces the skills …
    £220
    • 10 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 3 CPD points
    • Tutor support
    Masterclass in Managing Your Time More Effectively - Half Day (pm) - Overview This half-day course is aimed at staff members at any level who wish to improve their performance by managing their time as effectively as possible. The ½ day format will introduce the essential ski …
    £220
    • Classroom - Edinburgh
    • Part-time
    • 3 CPD points
    • Tutor support
    Masterclass in Preparing and Delivering Persuasive Presentations - Half Day (am) - Overview Are you nervous about delivering your first presentation? Have you been asked to deliver an important presentation and lack the skills or practice to deliver it confidently? If so, thi …
    £220
    • Classroom - Edinburgh
    • Part-time
    • 3 CPD points
    • Tutor support
    Masterclass In Solving Problems at Work More Creatively - Half Day (pm) - Overview Creativity is essential in every organisation that needs to achieve and maintain a competitive edge on their competitors in today's tough economic climate. Our Creative Problem Solving Mastercl …
    £220
  • Winning Ways to Close a Deal - Half Day (pm)

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 3 CPD points
    • Tutor support
    Everybody involved in sales wants to be seen as professional and sometimes this leads to salespeople not being assertive enough with their potential customers and in some cases being too assertive! This half-day course guides you to the best ways to ask for the business without …
    £220
  • Working Productively - Half Day (am)

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 3 CPD points
    • Tutor support
    This is a practical half day Workshop designed to assess your productivity challenges and the effectiveness of your approaches to deciding priorities and how to achieve them. You will also receive practical guidelines to help you to assess and clarify your key objectives and …
    £220
  • Highfield Level 2 Door Supervisors (Top Up) - LUTON ONLY!

    Skillspad
    Classroom based course with study materials, tutor support and final exam included
    • Classroom - Luton, Bedfordshire
    • 2 days · Full-time
    • Regulated qualification
    • Certificate(s) included
    • Tutor support
    ***PLEASE NOTE THIS COURSE IS LUTON ONLY*** DISCLAIMER: COURSE LOCATION AND ENQUIRY Thank you for your interest in our courses. Please be aware that all our courses exclusively take place ONLY at LUTON. We appreciate your enthusiasm to participate in our courses however, it is cr …
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    £225 £275
    • Classroom - Edinburgh
    • 3 hours · Part-time
    • 3 CPD points
    • Tutor support
    This course is suitable for those applying for their first job, those looking for a change of career or those looking for promotion. The course focuses on how to produce a winning CV that will get you noticed as well as how to thoroughly prepare for an interview and make a posi …
    £228
  • Performance Appraisals Masterclass - Half Day (pm)

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 3 CPD points
    • Tutor support
    This is a practical half day Masterclass designed to allow you to review and assess your effectiveness in appraising the performance of others by understanding appraisal pitfalls and barriers and how to deal with them. You will also receive specific guidelines for practical a …
    £228
  • Delivering Excellence Via Email - Half Day (am)

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Full-time
    • 3 CPD points
    • Tutor support
    This half day workshop focuses on how to deliver an excellent customer experience via email. You will learn the do's and dont's that increases customer loyalty. Delegates will be come experts in delivering excellent customer service levels and ensure their email skills are high …
    £228
  • Performance Coaching - Half Day (pm)

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 3 CPD points
    • Tutor support
    This Performance Coaching course will help delegates appreciate how coaching can support an individual’s performance and assist them to achieve strategic and personal objectives. It will focus on using a proven coaching model and recognise the core attributes of an effective co …
    £228
    • Classroom - Edinburgh
    • Part-time
    • 3 CPD points
    • Tutor support
    This course will provide delegates with a broad understanding of the performance management process, from induction through to formal performance reviews. Delegates will have the opportunity to practice skills and techniques necessary for effective performance management in a s …
    £228
  • Microsoft Excel Introduction with CPD Certificate - Onsite/In-Company

    Infero Training Ltd
    Classroom based CPD Accredited course - Post Course Support – All Level Introduction to Advance - Free PDF Certificate
    • 18 enquiries
    • Classroom - Nottingham
    • 1 day · Full-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    Great service
    This intensive 1 day, hands-on Microsoft Excel Introduction course is fully Accredited by CPD and helps you gain comprehensive, practical understanding of Excel. You will use Microsoft Office Excel to create spreadsheets and workbooks that you can use to store, manipulate, a …
    from £237.60
  • Microsoft Excel Intermediate with CPD Certificate - Onsite/In-Company

    Infero Training Ltd
    Classroom based CPD Accredited course - Post Course Support – All Level Introduction to Advance - Free PDF Certificate
    • 23 enquiries
    • Classroom - Nottingham
    • 1 day · Full-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    Great service
    This intensive 1 day, hands-on Microsoft Excel Intermediate course is fully Accredited by CPD and helps you gain comprehensive, practical understanding of Excel. You will learn a lot of things about Microsoft Excel, including how to create advanced formulas and organise your …
    from £237.60
  • Microsoft Excel Advanced with CPD Certificate - Onsite/In-Company

    Infero Training Ltd
    Classroom based CPD Accredited course - Post Course Support – All Level Introduction to Advance - Free PDF Certificate
    • 11 enquiries
    • Classroom - Nottingham
    • 1 day · Full-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    Great service
    This intensive 1 day, hands-on course Microsoft Excel Advanced course is fully Accredited by CPD and helps you gain comprehensive, practical understanding of Excel. You will automate some common Microsoft Excel tasks, apply advanced analysis techniques to more complex data se …
    from £237.60

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