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Retail Management: Retail Pricing, Psychology and Strategies

CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees


Online Training Academy

Summary

Price
£12 inc VAT
Study method
Online, On Demand What's this?
Duration
2.8 hours · Self-paced
Qualification
No formal qualification
CPD
10 CPD hours / points
Certificates
  • Digital certificate - Free
  • Reed Courses Certificate of Completion - Free
Additional info
  • Tutor is available to students

2 students purchased this course

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Overview

Updated 2025

Are you ready to elevate your career in retail management? Dive into our comprehensive course, "Retail Management: Retail Pricing, Psychology and Strategies," designed to equip you with the essential knowledge and skills to excel in the dynamic world of retail. Whether you're an aspiring retail manager, a seasoned professional looking to update your skills, or someone eager to understand the intricacies of the retail industry, this course is your gateway to success.

Key Features:

  • CPD Accredited
  • Free Certificate from Reed
  • Developed by Specialist
  • Lifetime Access

Certificates

Digital certificate

Digital certificate - Included

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

CPD

10 CPD hours / points
Accredited by CPD Quality Standards

Curriculum

3
sections
20
lectures
2h 46m
total
    • 1: Introduction to Retail Operations and Management 13:46
    • 2: Crafting a Winning Retail Strategy 09:44
    • 3: Understanding Retail Psychology 07:06
    • 4: The Role of Consumer Behaviour in Retail 05:48
    • 5: Effective Communication with Customers 09:03
    • 6: Legal Framework: Understanding the Consumer Rights Act 08:42
    • 7: Leadership and Management Skills for Retail Teams 08:40
    • 8: Negotiation Strategies with Suppliers 05:38
    • 9: Effective Supply Chain Management in Retail 07:37
    • 10: Retail Buying and Merchandising Essentials 11:27
    • 11: Health and Safety Compliance in Retail Environments 09:59
    • 12: Developing Store Security and Loss Prevention Procedures 08:41
    • 13: Strategic Retail Pricing Techniques 16:29
    • 14: Building and Managing a Retail Brand 08:26
    • 15: Selling Across Multiple Channels 12:40
    • 16: Selecting the Optimal Retail Location 08:55
    • 17: Analysing Trends and Targeting Customers 05:38
    • 18: Optimising the Sales Process and Checkout Experience 04:56
    • 19: CPD Certificate - Free 01:00 PDF
    • 20: Leave A Review 01:00 PDF

Course media

Description

The "Retail Management: Retail Pricing, Psychology and Strategies" course provides a comprehensive understanding of the retail industry. Learners will explore effective retail strategies, the psychology behind consumer behavior, and the importance of communicating with customers. They will also gain insights into pricing strategies, brand management, and selling across multiple channels. The course emphasizes the significance of choosing the right retail location, staying updated with trends, and targeting customers effectively. Students will learn about the sales process, how to lead and manage a retail team, and negotiating deals with suppliers.

Additionally, the curriculum covers essential aspects of supply chain management, retail buying, and merchandising. It also addresses the importance of health and safety in retail stores and developing robust store security procedures. By the end of the course, learners will be equipped with the skills needed to thrive in various retail management roles.

Course Curriculum

Section 1: Foundations of Retail Management

  • Introduction to Retail Operations and Management
  • Crafting a Winning Retail Strategy
  • Understanding Retail Psychology
  • The Role of Consumer Behaviour in Retail
  • Effective Communication with Customers
  • Legal Framework: Understanding the Consumer Rights Act

Section 2: Leadership, Supply Chain, and Store Management

  • Leadership and Management Skills for Retail Teams
  • Negotiation Strategies with Suppliers
  • Effective Supply Chain Management in Retail
  • Retail Buying and Merchandising Essentials
  • Health and Safety Compliance in Retail Environments
  • Developing Store Security and Loss Prevention Procedures

Section 3: Managing Retail Operations

  • Strategic Retail Pricing Techniques
  • Building and Managing a Retail Brand
  • Selling Across Multiple Channels
  • Selecting the Optimal Retail Location
  • Analysing Trends and Targeting Customers
  • Optimising the Sales Process and Checkout Experience

Learning Outcomes:

  • Understand fundamentals and strategies of retail management.
  • Analyse consumer behaviour and retail psychology.
  • Communicate effectively with customers and understand consumer rights.
  • Develop pricing strategies and brand management skills.
  • Implement supply chain and store security procedures.
  • Master management skills for leading retail teams.

Who is this course for?

  • Aspiring retail managers.
  • Current retail employees.
  • Small business owners.
  • Individuals interested in consumer behaviour.
  • Those entering the retail sector.

Career path

  • Retail Manager
  • Store Supervisor
  • Merchandising Manager
  • Brand Manager
  • Supply Chain Coordinator
  • Customer Service Manager

Questions and answers

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FAQs

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2025. All rights reserved.