Managing the Customer Journey
Alliance Manchester Business School
Elevate customer experience and build business reputation. Classroom based course.
- Classroom
- 4 days · Full-time
- Certificate(s) included
- Tutor support
...loyalty, relationship dynamics, inspiration, engagement, and co-creation Analyse examples of successful customer experiences within the retail and service industry Day two Learn about customer relationship management, relationships dynamics, and customer touchpoints Discover how to apply
…