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Sales: Psychology of Customers Level 2 & 3 at QLS

Level 3 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited


Imperial Academy

Summary

Price
£129 inc VAT
Or £43.00/mo. for 3 months...
Study method
Online
Duration
10 hours · Self-paced
Access to content
1 year
Qualification
No formal qualification
CPD
10 CPD hours / points
Achievement
Certificates
  • Certificate of completion - Free
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

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Overview

Did you know that businesses with effective sales strategies are 91% more likely to see revenue growth? If you want to boost your sales game and take your business to the next level, look no further than the Psychology of Customers Level 2 & 3 course at QLS.

This course is designed to take learners from the basics of customer psychology to advanced strategies for closing deals and retaining customers. With curriculum spanning both Level 2 and Level 3 knowledge, this course provides a comprehensive education in the field of sales.

As an endorsed course by Quality Licence Scheme, learners can rest assured that they are receiving high-quality instruction from a reputable source. Plus, upon completion of the course, learners will receive a Level 3 Endorsed certificate hardcopy free of charge.

The Psychology of Customers Level 2 & 3 course covers a wide range of topics, from understanding customer behaviour to developing effective sales pitches. You'll learn how to build rapport with customers, how to identify their needs and wants, and how to use psychology to influence their decision-making.

But this course doesn't just teach theory - it provides valuable examples and exercises to help you apply your knowledge in the field. By the end of the course, you'll have a comprehensive set of skills and strategies for closing deals, retaining customers, and driving revenue growth.

If you're looking to take your sales game to the next level, the Psychology of Customers Level 2 & 3 course is the perfect choice. Enrol today and start seeing results!

Learning outcomes for the Psychology of Customers Level 2 & 3 course:

  • Understand the basics of customer psychology and how it applies to sales.
  • Develop effective strategies for attracting and serving customers.
  • Learn how to identify and meet customer needs and wants.
  • Use psychology to influence customer decision-making.
  • Develop skills for building rapport and trust with customers.
  • Learn advanced strategies for closing deals and retaining customers.
  • Understand how to drive revenue growth through effective sales practices.

Please Note: Imperial Academy is a One Education approved resale partner for Quality Licence Scheme Endorsed courses.

Achievement

Certificates

Certificate of completion

Hard copy certificate - Included

CPD

10 CPD hours / points
Accredited by CPD Quality Standards

Course media

Description

Diploma in Sales: Psychology of Customers Level 2 & 3 at QLS Description:

Level 2 of the Psychology of Customers course starts with an introduction to customer psychology and its importance in the sales process. In Section 2, learners will explore the 'A' of A.S.K - ATTRACT - and learn effective strategies for attracting customers. Section 3 focuses on the 'S' of A.S.K - SERVING - and teaches learners how to identify and meet customer needs and wants.

Level 3 builds on the knowledge gained in Level 2, with a focus on the 'K' of A.S.K - KEEPING. In Section 4, learners will develop advanced strategies for closing deals and retaining customers. Section 5 explores additional techniques for driving revenue growth and building lasting relationships with customers.

This bundle comprises the following courses:

QLS Endorsed Course:

  • Course 01: Certificate in The Ultimate Sales Training Blueprint: How To Master Sales at QLS Level 3

CPD QS Accredited Courses:

  • Course 01: Career Development Plan Fundamentals
  • Course 02: Networking Skills for Personal Success
  • Course 03: Boost Your Confidence and Self-Esteem
  • Course 04: CV Writing and Job Searching
  • Course 05: Learn to Reduce and Manage Stress

Certificate

In pursuing this QLS-endorsed course, learners attain a profound understanding and amplify their professional prowess, enriching their curriculum vitae.

The Quality Licence Scheme stands as a reputable and distinguished endorsement, emblematic of exceptional standards and excellence throughout the UK.

Upon completion, learners will receive an Certificate in The Ultimate Sales Training Blueprint: How To Master Sales at QLS Level 3 Endorsed hard copy certificate, making it easy for them to showcase their achievements.

Who is this course for?

  • Sales professionals looking to enhance their skills.
  • Business owners seeking to increase revenue growth.
  • Marketing professionals interested in understanding customer psychology.
  • Customer service representatives looking to improve customer interactions.
  • Anyone interested in learning more about the psychology of customers and how it applies to sales.

Career path

  • Sales Representative - £20k-£40k
  • Business Development Manager - £30k-£60k
  • Account Manager - £25k-£50k
  • Sales Manager - £35k-£70k
  • Marketing Manager - £30k-£60k
  • Customer Experience Manager - £30k-£60k
  • Director of Sales and Marketing - £50k-£100k

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FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.

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