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129

Care OR Worker courses in Scotland

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  • Coaching and Mentoring

    Practical Training for Professionals
    • 111 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    ...an excellent way of developing both skills and particularly a positive attitude towards work. Successful coaches and mentors recognise their role requires high levels of skill to be able to work both quickly and well. This course will equip you with these skills. An important feature …
    £576

  • Coaching Skills for Managers

    Practical Training for Professionals
    • 33 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    ...difference between feedback and criticism coupled with practice giving constructive feedback) 12:30 - 12:45 Opportunities for Coaching in the Work Environment (Identifying workplace situations which naturally lend themselves opportunities for coaching employees) 12:45 - 13:00 Identification …
    £576

  • Coaching Skills for Sales Managers

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    ...difference between feedback and criticism coupled with practice giving constructive feedback) 12:30 - 12:45 Opportunities for Coaching in the Work Environment (Identifying workplace situations which naturally lend themselves opportunities for coaching employees) 12:45 - 13:00 Identification …
    £576

  • Connecting and Communicating - Half Day (am) - Overview

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 3 CPD points
    ...choosing channels 11.45 - 12.15 Structuring the message 12 -15 – 12.30 Actions and close (Mid - morning coffee and tea will be served as we work) Connecting and Communicating - Half Day (am) - Benefits A practical solution-based evaluation of their communication and listening …
    £228

  • Consultative Selling

    Practical Training for Professionals
    • 13 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    ...11.30 Sales Advances (Defining sales advances, identifying some to use immediately, using them to measure progress on long lead time sales work, making the system quantifiable; improving your sales activity planning) 11.30 to 11.45 Coffee 11.45 to 13.00 Communication in selling (As …
    £516

  • Senior Management Skills

    Practical Training for Professionals
    • 12 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    ...to form the basis for a personal development plan. 11:00 - 11:30 Building Relationships How to create extraordinary relationships and work collaboratively to achieve results. 11:30 - 12:30 Empowerment and Ownership How to enrich the roles of others by giving them the opportunity …
    £576

  • Speed Reading & Information Management

    Practical Training for Professionals
    • 11 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    Mounting work pressures, too little time, keeping your knowledge base up-to-date, checking out the competition: we all have to find a way of dealing with todays tidal wave of information. One highly effective solution is speed reading - a technique that is not just …
    £576

  • Strategic Planning for Managers

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    ...order to highlight the quality of our brand or, in the case of a charity, to inspire compassion and generosity. After all, if bullet points worked, all advertising would be in bullet points. Strategic Planning - Timetable 09:30 - 10:00 Coffee & Course Objectives 10:00 - 11:00 …
    £576

  • Stress Busters - Half Day (pm)

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 3 CPD points
    • Tutor support
    ...Amid Chaos 15:45 – 16:00 Fitting Exercise into a Busy Schedule 16:00 – 16:30 Physical Relaxation Techniques 16:30 – 16:45 Leaving Work at Work 16:45 – 17:00 Action Planning, Review and Close …
    £220

  • Stress Management for Professionals

    Practical Training for Professionals
    • 21 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    ...Management survey revealed stress is the most common cause of long-term absence from work in the UK. And the HSE website states, over 10 million working days were lost in Britain in 2010/2011 due to work-related stress. This is a practical stress management course designed to show …
    £576

  • Introduction to Facilitation Skills

    Practical Training for Professionals
    • 21 enquiries
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...taught on the course to their own situation. Attention is paid to preparing and planning an event which the participant will deliver back at work. 16:20 : 16:30 Course review and close 16:30 Close Introduction to Facilitation Skills - Benefits Understanding of what a facilitator …
    £576

  • Introduction to Green Office Management

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Full-time
    • 6 CPD points
    • Tutor support
    ...role and the difference you can make in your business Develop a green office charter and action plan to reduce your environmental impact at work Build a business plan for change to influence others and achieve financial approval Using current case studies, see what can be achieved through …
    £576

  • Introduction to Quality Management

    Practical Training for Professionals
    • 10 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    ...standards in their area of work An identification of methods which can be used to improve quality Skills in motivating staff to achieve high standards Throughout the day delegates will be encouraged to develop methodologies pertinent to their place of work through practical activities …
    £576

  • Introduction to Sales - From Emerging Salesperson to Buying Advisor (2 days)

    Practical Training for Professionals
    • 12 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    ...experienced salesperson can become dispondant. Here we will look at how we can keep our motivation high and our work on track. 15:00 - 15:30 Planning and prioritising How do we work out our day? What needs to happen, each and every day, to ensure that we can fill the sales ‘pipeline’ and …
    £960

  • Leadership & Management Skills

    Practical Training for Professionals
    • 80 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    ...reaching its objectives. The course focuses on developing appropriate leadership styles, understanding the motivation of individuals at work, and using suitable decision-making and delegation techniques. The management of stress and stress-related situations are also covered. …
    £576

  • Customer Care Excellence

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...This customer care training course is available throughout the UK. CPD Value 5.5 Hours Course Locations Customer Care London Customer Care Manchester Customer Care Nottingham Customer Care Birmingham Customer Care Bristol Customer Care Edinburgh Customer Care Leeds 09:30 …
    £516

  • Customer Care - Incoming and Outgoing Calls

    Practical Training for Professionals
    • 12 enquiries
    • Classroom - Edinburgh
    • 1 day · Part-time
    • 6 CPD points
    ...customer care training course is available throughout the UK. CPD Value 5.5 Hours Course Locations Customer Care - Incoming and Outgoing Calls London Customer Care - Incoming and Outgoing Calls Manchester Customer Care - Incoming and Outgoing Calls Nottingham Customer Care - Incoming …
    £468

  • More Advanced Selling Skills

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Full-time
    • 6 CPD points
    • Tutor support
    ...strategies The ability to handle difficult objections Improving qualification The ability to handle objections and achieving excellent customer care …
    £516

  • Motivation Skills Masterclass

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    ...practical application enabling you to return to work with an actionable plan. This Motivation Skills course is available throughout the UK. 09:30 - 10:00 Coffee & Course Objectives 10:00 - 11:00 Why do People Come to Work? (What reasons and motivations do they have?) …
    £576

  • Negotiation Skills Masterclass - Half Day (pm)

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 3 CPD points
    • Tutor support
    ...effectively 4.15 - 4.45 Closing and securing agreements 4.45 - 5.00 Actions and close (Mid - afternoon coffee and tea will be served as we work) Negotiation Skills Masterclass - Half Day (pm) - Benefits A practical evaluation of their preferred negotiation style Ways to improve …
    £220

  • Objection Handling Skills

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    Good objection handling skills are crucial to success in sales and customer care. If a salesperson is unable to come back with a good answer to the statement: I think its too expensive, they will lose the sale so quickly, that they might as well have answered I could …
    £516

  • Outgoing Calls - Maximising Effectiveness

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    ...training course helps all those who make outgoing calls ensure that they set objectives and achieve them. Whether they be sales, customer care or research calls, delegates will be able to practise their techniques in role plays and then implement them in live calls. This Outgoing …
    £516

  • Outstanding Customer Service Skills

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • Tutor support
    ...Coffee & Introduction 10:00 - 10:30 What makes for good customer care 10:30 - 11:00 Getting it Right - Building on your Good Practices 11:00 -11:15 Coffee Break 11:15 - 12:45 Developing your Customer Care skills 12:45 - 13:00 Discussion and Action Points from the morning …
    £516

  • People Management Skills

    Practical Training for Professionals
    • 17 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    ...our team members to want to share their ideas and explore their own potential. An action plan that will enable the manager to return to the work place with greater confidence and self motivation …
    £576

  • People Management Skills for Secretaries & PAs

    Practical Training for Professionals
    • 10 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    ...sufficient to ensure success – it also takes strong skills in the way we work with people. The course is a combination of greater self awareness, development of skills and the opportunity to apply content directly to our work. This People Management Skills for Secretaries & Pas course …
    £576
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FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.
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