Secretary & PA Diploma

A PA or secretary is an important component of building a productive and well-synchronised office. Therefore, companies highly value skilled secretaries and PAs. Grab the chance to develop your skills and abilities in this area with the Secretary & PA Diploma course. This ultimate course is designed to equip you with the right skills and a smooth learning experience.

In this Secretary & PA Diploma online training, you will receive a clear understanding of the roles and responsibilities of a PA. In this course, you will get introduced to the skills you need to become a proficient PA. From the informative modules, you will be able to develop your expertise in delivering excellent admin support. In addition, the course will include detailed lessons on meeting management, organisation skills, time management techniques and much more. Here, you will also get the opportunity to enhance your expertise in MS Excel and PowerPoint.

This course will allow you to develop your skills and elevate your resume. When you complete the course, you will receive a certificate of achievement. This certificate will boost your employability, so join now!

After the course, you will learn

• Develop the adequate skills required to become a personal assistant
• Learn how to provide quality admin support in the office
• Explore the vital areas of administrative management tasks
• Improve your business writing, meeting management, and time management skills
• Build your expertise in MS Excel and PowerPoint

Why Choose Secretary & PA Diploma?

• Opportunity to earn a certificate accredited by CPD after completing this Secretarial & PA Diploma
• Student ID card with amazing discounts — completely for FREE! (£10 postal charges will be applicable for international delivery)
• Globally accepted standard structured lesson planning
• Innovative and engaging content and activities
• Assessments that measure higher-level thinking and skills
• Complete the Secretarial & PA Diploma program in your own time, at your own pace
• Each of our students gets full 24/7 tutor support

CPD Accredited Certificate

Digital certificate - £10

CPD Accredited Certificate

Hard copy certificate - £29

Experts created the course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you.

Start your learning journey straight away with this Secretary & PA Diploma and take a step toward a brighter future!

*** Course Curriculum ***

Here are the topics you will cover on the Secretary & PA Diploma:

Module 1:

Personal Assistant

• Working with Your Manager
• Administrative Soft Skills
• Effective Time Management
• Meeting Management
• Tools of the Trade

… and more!

Module 2:

Admin Support

• Getting Organised
• Managing Time
• Getting It All Done On Time
• Special Tasks
• Verbal Communication Skills

… and more!

Module 3:

Administrative Management

• Why Your Office Needs Administrative Procedures
• Gathering the Right Tools
• Identifying Procedures to Include
• Top Five Procedures to Record
• What to Include in Your Binder
• Organising Your Binder
• What Not to Include in the Procedure Guide
• Share Office Procedure Guide
• Successfully Executing the Guide

Module 4:

Organisational Skills

• Remove the Clutter
• Prioritise
• Scheduling Your Time
• To-Do Lists
• Paper and Paperless Storage
• Organisation in Your Work Area
• Tools to Fight Procrastination

… and more!

Module 5:

Telephone Etiquette

• Aspects of Phone Etiquette
• Using Proper Phone Language
• Eliminate Phone Distractions
• Inbound Calls
• Outbound Calls
• Handling Rude or Angry Callers
• Handling Interoffice Calls
• Methods of Training Employees
• Correcting Poor Telephone Etiquette

Module 6:

Business Writing

• Working with Words
• Constructing Sentences
• Creating Paragraphs
• Writing Meeting Agendas
• Writing E-mails
• Writing Business Letters
• Proofreading and Finishing

… and more!

Module 7:

Time Management

• Setting SMART Goals
• Prioritizing Your Time
• Planning Wisely
• Tackling Procrastination
• Crisis Management
• Organising Your Workspace
• Delegating Made Easy
• Setting a Ritual
• Meeting Management
• Alternatives to Meetings

Module 8:

Body Language and Effective Communication

• Communicating with Body Language
• Reading Body Language
• Body Language Mistakes
• Gender Differences
• Nonverbal Communication
• Facial Expressions
• Body Language in Business
• Lying and Body Language
• Improve Your Body Language
• Matching Your Words to Your Movement

Module 9:

Meeting Management

• Planning and Preparing
• Setting up the Meeting Space
• Electronic Options
• Meeting Roles and Responsibilities
• Chairing a Meeting
• Dealing with Disruptions
• Taking Minutes
• Making the Most of Your Meeting

Module 10:

Excel Basics

• Navigate the Excel User Interface
• Use Excel Commands
• Create and Save a Basic Workbook
• Enter Cell Data
• Use Excel Help
• Create Worksheet Formulas
• Insert Functions
• Reuse Formulas and Functions
• Insert, Delete, and Adjust Cells, Columns, and Rows
• Search for and Replace Data
• Use Proofing and Research Tools
• Apply Text Formats
• Apply Number Format
• Align Cell Contents
• Apply Styles and Themes
• Apply Basic Conditional Formatting
• Create and Use Templates
• Preview and Print a Workbook
• Set Up the Page Layout
• Configure Headers and Footers
• Manage Worksheets
• Manage Workbook and Worksheet Views
• Manage Workbook Properties

Module 11:

PowerPoint Basic

• Customize the User Interface
• Set PowerPoint 2016 Options
• Modify Slide Masters and Slide Layouts
• Add Headers and Footers
• Modify the Notes Master and the Handout Master
• Create SmartArt
• Modify SmartArt
• Write Math Equations
• Add Audio to a Presentation
• Add Video to a Presentation
• Customize Animations and Transitions
• Review a Presentation
• Store and Share Presentations on the Web
• Annotate a Presentation
• Set Up a Slide Show
• Create a Custom Slide Show
• Add Hyperlinks and Action Buttons
• Record a Presentation
• Secure a Presentation
• Broadcast a Slide Show
• Create a Video or a CD

Assessment Process

Once you have completed all the Secretarial & PA Diploma Course modules, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Secretarial & PA Diploma.

This course is suitable for

• Anyone interested in pursuing a career in the relevant sector
• Existing professionals who wish to elevate their skills
• Individuals who wish to learn about PA or secretary careers

Enrol on the Secretary & PA Diploma with no formal entry requirements! If you have a passion for knowledge and want to learn something new, register on the Secretary & PA Diploma without any delay.

We only ask that all students have a passion for learning and literacy, and be over the age of 16.

Complete the Secretary & PA Diploma online from your computer, tablet, or smartphone, and learn in a way that suits you.

From the Secretary & PA Diploma course, you will learn the key skills required for the role of a PA. After completing the course, you can aim for career options such as

• PA (Salary range £26k-£44k per year)
• Office Administrator (Salary range £21k-£27k per year)
• Admin Assistant (Salary range £20k-£27k per year)
• Receptionist (Salary range £21k-£28k per year)

Currently there are no Q&As for this course. Be the first to ask a question.