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Self-awareness at work

Open Programme and Group Training available

Summary

Price
Save 10%
£502.80 inc VAT (was £562.80)
Offer ends 16 September 2025
Study method
Online + live classes
Duration
1 day · Full-time
Qualification
No formal qualification
Certificates
  • Certificate of completion - Free
Additional info
  • Tutor is available to students

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Overview

Being self-aware in the workplace is vital if you want to develop your own skills and the skills of those you work alongside. On this one-day Self-awareness at work course you’ll learn how to identify and question the thoughts and stories that block us from living in productive emotional states.

Starting with an introduction to emotional intelligence, this practical course will also examine how you handle conflict and give and receive feedback.

Want us to deliver this course at your organisation? Contact us for a bespoke quote.

Please note our Standard Private course price is £626.40 Incl VAT. Our Not for Profit price is £562.80 Incl VAT.

Please enquiry for course dates.

Certificates

Certificate of completion

Digital certificate - Included

Description

This Self-awareness course will improve your emotional intelligence and help you communicate more productively at work. Over the day you will cover:

  • introduction

- emotional intelligence: what it is and why it matters

- self-awareness: how do we develop it?

  • self-awareness: identifying beliefs

- learn a simple, proven process for improving self-awareness

- understand how to identify your perceptions and beliefs about others at work

- see what lies ‘below the surface’ of your reactions

  • getting clear: questioning beliefs

- learn how to question your thoughts about yourself and others

- understand the fears that block assertiveness and honesty

- learn how to assert yourself more calmly: why assertion doesn’t equal aggression

  • handling conflict with confidence

- interpretations: ‘what someone says’ vs ‘what you think they say’

- learning how to handle sensitive / difficult issues

- taking responsibility vs being a victim; which one do you choose?

- questions and techniques for handling and resolving conflict situations

  • giving and receiving better feedback

- criticism: how can we befriend it?

- receiving feedback: how to make it work for you

- giving feedback: how to give helpful, usable feedback

  • taking it back to work

- action planning for future development

- exploring resources and support to continue your journey to greater self-awareness

  • a year of free support

Who is this course for?

Our Self-awareness at work course is suitable for anybody who wants to understand emotional intelligence and how it can help them in the workplace.

The Centre works with people from all sectors including the public sector, voluntary sector, corporate sector and private sector.

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Provider

Itec training solutions Ltd

Since 1996 we've been providing people and organisations with face to face soft skills training. With a dedicated training space in central London, and a network of over 30 expert trainers, we have everything you need to make your learning and development plan work!

We specialise in management, administration, communication, personal effectiveness, and writing skills courses; covering everything from Finance skills for non financial managers, right through to Listening skills and Project management. You won't find any 'talk and chalk' here, we know that a lively, interactive, session gets the best results (with plenty of snacks along the way!).

Our Open programme courses, based in London, also give delegates a great opportunity to network and learn from each other. Small groups of up to 12 learners allows for a comfortable and safe learning environment, and also means that our trainers can give everyone the attention they need.

Behind the scenes, we have a team of friendly Training coordinators who work closely with trainers and delegates to ensure that your training is the best that it can be. Courses are regularly reviewed and updated, and we're continuously researching and keeping track of the latest learning and development techniques and trends.

View Itec training solutions Ltd profile

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