Seriously Excellent Management: The Ultimate 3 day Programme
Comprehensive management skills training course
The Hub Events Limited
Summary
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Location & dates
East Poultry Avenue
City of London
London
EC1A9PT
United Kingdom
Lever Street
MANCHESTER
Lancashire
M11FN
United Kingdom
Overview
The reward of promotion to a managerial position is a significant step in your career, but the transition from team member to manager is tough. Very often you will find that you are expected to continue your day job and manage others in addition, while being given little or no help in how to manage.
In this intensive, very practical, three-day course, you will learn all the essential skills of good management. Any theories are immediately grounded in day-to-day practice and we'll use a variety of accelerated learning techniques to embed the learning and enhance your ability to put everything you learn into practice as soon as your return to your workplace.
Description
What you'll learn
DAY 1
Course objectives and personal objectives
The transition to management
- What's expected of you as a manager
- Management and leadership
Discovering yourself
- Who do you think you are?
- Developing your self-awareness
- Emotionally intelligent management
- Understanding your own management style
Communication skills for management
- The impression you create
- Being assertive
- Understanding and working with others' communication styles
- Influencing verbally and non-verbally
Thinking skills for management
- Critical thinking
- Reflective thinking
- Logical thinking
- Lateral thinking
- Creativity, problem solving and decision making
DAY 2
Managing your use of time
- Your use of time – the ‘work map'
- Work-life balance – the ‘wheel of life'
- Allowable and disallowable interruptions
- Taking back control of your time - learning to say ‘no'
- Helping others to manage their time more effectively
Motivation
- Understanding your own and others' motivations
- Creating a motivating environment
Managing difficult behaviours and conflict
- What drives people's behaviours and what to do about it
- Dealing with conflict
Delegation
- Helpers and barriers
- A framework for effective delegation
- Follow-up
DAY 3
Managing teams
- Team dynamics and team management
- Managing virtual (geographically scattered) teams
Managing change
- What drives change at work
- Reactions to change
- Tools for managing change
Giving feedback
- An end to the ‘positive sandwich'!
- Two powerful models for structured feedback
- Feedback practice
Coaching
- What is coaching?
- The coaching relationship
- A framework for coaching
- Coaching practice
Networking skills
- Benefits and barriers
- Developing your networking skills
- Working a room
- Your elevator pitch
- Follow-up
- Online networking
Action planning and next steps
- Where do you go from here?
Who is it for?
New managers, those making the transition from team member to manager and managers with some experience who want to consolidate their experience and improve their skills. The course will suit you regardless of your sector.
Questions and answers
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This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.
