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  • Successful Interviewing

    Practical Training for Professionals
    • 13 enquiries
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    Successful recruitment, and, consequently, higher retention, results from a well-planned and effectively-managed interview process. This interviewing skills course focuses on interviewers, helping to develop and improve their interview techniques. Attention to detail in the int …
    £576
  • Successful Presentations

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    Building confidence to design and delivery a successful presentation is the emphasis behind this course. This requires an understanding of the art of good presenting and an understanding of the audience and its requirements. This course is suitable for any person required to …
    £576
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    There is often much confusion around the subject of SMART objective setting. This course aims to give managers a clear understanding of the purpose of SMART Objective Setting. It also gives managers a better understanding of the characteristics of good quality SMART Objectives …
    £576
  • Succession Planning Masterclass

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    This full-day course takes delegates through the process required to develop a realistic succession plan to enable the business to deliver results consistently, even when key staff leave. A realistic succession plan will identify who is capable of being an “emergency stand in” …
    £576
  • Introduction to Facilitation Skills

    Practical Training for Professionals
    • 21 enquiries
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Introduction to Facilitation Skills - Overview Inevitably, in any organisation occasions arise where the method by which consensus can be achieved is not always obvious. Also, there will be occasions when it is critical to gain the buy-in of key people to a plan of action. Fa …
    £576
  • Management by Coaching

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    Management by Coaching - Overview This course focuses on the changes in organisations today which lead to the need to change to a coaching culture. It will show that coaching not only improves performance potential of employees but also improves their self-awareness and incre …
    £576
  • Creativity and Innovation (2 Day Course)

    Practical Training for Professionals
    • Classroom - Bristol
    • 2 days · Part-time or full-time
    • 11 CPD points
    This practical, fun and interactive 2 day course is ideal for people who need to use a creative and innovative approach to meet corporate objectives and solve problems both alone or as part of a team. This Creativity and Innovation (2 Day Course) course is available throughou …
    £1,140
  • Customer Care - Incoming and Outgoing Calls

    Practical Training for Professionals
    • 12 enquiries
    • Classroom - Bristol
    • 1 day · Part-time
    • 6 CPD points
    This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls and outbound calls. Throughout the course, participants are encouraged to contribute to a lively debate about their perceptions of good customer service. They …
    £468
  • Customer Excellence for Finance Staff

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This course will enable participants to understand who their customers are and what they require us to do in order to improve and deliver customer excellence. This Customer Excellence for Finance Staff course is available throughout the UK. CPD Value 5.5 Hours Course Loca …
    £516
  • More Advanced Selling Skills

    Practical Training for Professionals
    • Classroom - Bristol
    • Full-time
    • 6 CPD points
    • Tutor support
    For experienced sales people, this more advanced selling skills course includes the science of questions in qualification and advanced objection handling skills. Participants will be expected to be comfortable participating in role-plays, which form a major part of the course. …
    £516

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