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  • Working Productively - Half Day (am)

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 3 CPD points
    • Tutor support
    This is a practical half day Workshop designed to assess your productivity challenges and the effectiveness of your approaches to deciding priorities and how to achieve them. You will also receive practical guidelines to help you to assess and clarify your key objectives and …
    £220
  • Working With Emotional Intelligence

    Practical Training for Professionals
    • 22 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    The rules for work are changing. We're being assessed not just by how smart we are, or by training and expertise, but also by how well we handle ourselves and relate to other people. Emergent thinking about the qualities and competencies that make individuals successful is ze …
    £576
  • Work-Life Balance for Professionals

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    Many people feel they are busier at work and have more demands on them than ever before. We need to get the balance right between work and non-work in order to be productive, manage our time well, and have a life away from work. This Work-Life Balance course is available thro …
    £576
  • Selling Skills for Exhibitions

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    Exhibition selling is different from normal selling and this course takes you through the process from set up to breakdown and post exhibition follow-up. It will ensure that visitors to the stand are welcomed correctly, qualified and that time is spent with the right visitors a …
    £516
  • Senior Management Skills

    Practical Training for Professionals
    • 13 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    This Senior Management Skills course is designed to support delegates who wish to accelerate their own development within Management. It is designed to provide managers who are committed to progression with an understanding of how to develop their career to the next level. The …
    £576
  • Stress Busters - Half Day (pm)

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 3 CPD points
    • Tutor support
    This course will give delegates a range of skills to manage their own stress levels, before during and after potentially highly stressful situations. Rather than a “talking shop”, this course is designed to give delegates the chance to practice a variety of stress management te …
    £220
  • Stress Management for Professionals

    Practical Training for Professionals
    • 21 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    According to a recent survey by Panorama research, over half of small and medium sized businesses claim stress is an issue in their workplace. A recent CIPD Absent Management survey revealed stress is the most common cause of long-term absence from work in the UK. And the H …
    £576
  • Essential Key Selling Skills

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    Key Selling Skills - Overview The key selling skills sales training course (also known as Three and half steps to selling) teaches delegates how to maximise their sales potential by learning the rules of selling. From prospecting and establishing interest, to presenting and c …
    £516
    • 12 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    Know Your Customer - Overview The ability to understand your customer is essential for every successful business to enable it to grow. This inspirational and interactive course gives you the skills, tips and knowledge to ensure you genuinely know what your customer wants and …
    £516
  • Customer Care Excellence

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This practical and interactive customer care course provides an overview of the personal and professional skills for staff that are often the first point of contact for customers. Throughout the course delegates will have the opportunity to discuss customer handling skills, ena …
    £516
  • More Advanced Selling Skills

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Full-time
    • 6 CPD points
    • Tutor support
    For experienced sales people, this more advanced selling skills course includes the science of questions in qualification and advanced objection handling skills. Participants will be expected to be comfortable participating in role-plays, which form a major part of the course. …
    £516
  • Motivation Skills Masterclass

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    Motivation is key to any successful people management role; firstly understanding what makes individuals tick, and, secondly, how we can successfully motivate people in our teams. This course is designed to help managers develop their motivational techniques, by understanding …
    £576
  • Motivational Management for the Public Sector

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    An all-encompassing one-day course that gives you all the tools to become a confidant and motivational manager in the Public Sector. CPD Value 5.5 Hours Course Locations Motivational Management for the Public Sector London Motivational Management for the Public Sector Man …
    £576
  • Negotiating to a Satisfactory Close

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    Negotiating to a satisfactory close. A crucial part of the sales process is the negotiation phase, and it is poor negotiating skills that most often lead to lost sales or a failure to maximise the potential of the sale. This course will offer delegates the confidence to plan a …
    £516
  • Negotiation Skills for Professionals

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    This negotiation skills course will offer delegates the confidence to plan a negotiation strategy and execute it to perfection. Seven methods to improve negotiating are taught, and the most common negotiating errors are exposed in this negotiating skills course. This Negotiat …
    £576
  • Negotiation Skills for Buyers

    Practical Training for Professionals
    • 14 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    This course helps buyers negotiate better with suppliers and internal customers. The basics of negotiation is covered and tailored to that of the needs of buyers. CPD Value 5.5 Hours Course Locations Negotiation Skills for Buyers London Negotiation Skills for Buyers Manch …
    £516
  • Negotiation Skills Masterclass - Half Day (pm)

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 3 CPD points
    • Tutor support
    This is a practical half day Masterclass designed to allow you to review and assess your style of negotiation and to negotiate effectively by understanding negotiation pitfalls and barriers and how to deal with them. You will also receive specific feedback on your negotiation …
    £220
  • Networking For Success

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    How many times have you heard yourself or others say: ‘It’s not what you know but who you know’? Well, how will anyone know what you know if they don’t have the opportunity of meeting with you? Successful professionals understand that networking is vital in order to build relat …
    £576
  • Objection Handling Skills

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    Good objection handling skills are crucial to success in sales and customer care. If a salesperson is unable to come back with a good answer to the statement: I think its too expensive, they will lose the sale so quickly, that they might as well have answered I could not agree …
    £516
    • Classroom - Edinburgh
    • Part-time
    • 11 CPD points
    • Tutor support
    A manager's effectiveness depends on the manager! This 2 day course provides a unique opportunity for a manager, or aspiring supervisor / manager, to step back and critically review how they manage and lead others. The review is very interactive and the course content very prac …
    £1,140
  • CV Writing and Interview Confidence Building

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This course has been designed to support those who are looking for a new job or those who find themselves in the position of having to find another role. The course focuses on improving delegates CV writing skills as well as build delegates confidence in preparing for and atten …
    £516
  • Dealing with Difficult People

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This dealing with difficult people course helps identify difficult personality types and how to deal with them effectively and provides the skills necessary for dealing with hard-to-handle people. This Dealing with Difficult People course is available throughout the UK. CPD …
    £516
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This one day workshop focuses on how to deliver an excellent customer experience via email and on the telephone. You will learn the do's and dont's that increases customer loyalty. Delegates will be come experts in delivering excellent customer service levels on the phone and e …
    £516
  • Performance Review Skills

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    The rules for work have changed and we all have to perform better, work smarter, stay motivated, and achieve specific objectives – and if you are a manager or supervisor you have to lead individuals and teams to do the same. Most managers are expected to do all of this without …
    £576
  • Essential Leadership Practices - Half Day (am)

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 3 hours · Full-time
    • 3 CPD points
    • Tutor support
    This Essential Leadership Practices course will help delegates understand and appreciate then core skills and practices of effective leaders. It will highlight key differences between managers and leaders, establish why they need each other and clarify who should do what, when …
    £220

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