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152

Client OR Services OR Director courses in Wales offering tutor support

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  • Write to the Top! - Professional Report Writing

    Practical Training for Professionals
    • 10 enquiries
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    This course will help delegates to be competent and confident in their written communication to senior management or important clients. This Write to the Top! - Professional Report Writing course is available throughout the UK. CPD Value 5.5 Hours 09:30 - 10:00 Coffee …
    £576

  • Selling Skills for Exhibitions

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    ...Introducing People to the stand 12:15 - 13.00 Qualification - Using Open Questions 13.00 - 14:00 Lunch 14:00 - 14:30 Presenting your product/service (Features, benefits and matching benefits) 14:30 - 15:00 Closing Techniques (Dealing With Objections - 20 different closing skills) 15:00 …
    £516

  • Essential Key Selling Skills

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    ...Timetable 09:30 - 10:00 Coffee & Course Objectives 10:00 - 10:30 Identifying Your Market 10:30 - 11:15 How To Promote Your Products/Services 11:30 - 13:00 Telephone Prospecting Lecture (How to use the telephone to best effect) 13:00 - 14:00 Lunch 14:00 - 15:00 Presentation …
    £516

  • Outstanding Customer Service Skills

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • Tutor support
    ...customer service. This Outstanding Customer Service Skills training course is available throughout the UK. CPD Value 5.5 Hours Course Locations Outstanding Customer Service Skills London Outstanding Customer Service Skills Manchester Outstanding Customer Service Skills Nottingham …
    £516

  • Customer Satisfaction as a Selling Tool

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...learn how to be pro-active with customer care and directly contact clients to ensure they are experiencing high levels of customer care. This will help identify satisfied and, more importantly, dissatisfied clients. This Customer Satisfaction as a Selling Tool course is available …
    £516

  • Selling for Non-Sales Professionals

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 55 CPD points
    • Tutor support
    Professional people in many disciplines find themselves having to sell. The technical specialist to the client, the finance expert to venture capitalists. The business owner having to win new business etc. This course has been designed for people with no previous training …
    £516

  • Managing Major Accounts (2 day course)

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 11 CPD points
    • Tutor support
    Popular
    ...develop and refresh the range of skills and techniques needed to proactively manage (rather than react to) our existing clients needs and to turn high value, major clients into long-term business partners. Developing and implementing effective and pro-active account plans for Major Accounts …
    £960

  • Through the Customers' Eyes

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    Only when we really understand our customers' experiences of our business can we make real improvements to our business practice. This course develops techniques to help identify our customers' expectations and how we can meet and exceed them in both the sales and after sales r …
    £516

  • Train the Trainer (2 day course)

    Practical Training for Professionals
    • 25 enquiries
    • Classroom - Bristol
    • Part-time
    • 11 CPD points
    • Tutor support
    ...This Train the Trainer (2 day course) course is available throughout the UK. CPD Value 11 Hours DAY 1 UNDERSTANDING THE TRAINING SERVICE 09:30 - 10:00 Coffee & Course Objectives 10:00 - 10:30 The Training Process (What is Training? Key principles. The major steps in …
    £1,140

  • Knowing Your Customer to Maximise Business Opportunities

    Practical Training for Professionals
    • 12 enquiries
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    ...ways to ensure you know exactly what they want and require from your organisation. How to build a successful rapport with new or existing clients and how to ensure they remain loyal. The three essential skills you need to genuinely know your customer. Look at successful companies who …
    £516

  • Customer Care Excellence

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...Introduction 10:00 - 10:30 Task 1: What Do We Hate About Calling Other Companies? (An exercise to discover delegates personal experience of poor service and to make sure they do not treat their customers in the same way.) 10:30 - 11:15 Customer Care (Ways of improving relationships with …
    £516

  • Excellent Customer Care - Incoming Calls

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...Introduction. 10:00 - 10:30 Task 1: What Do We Hate About Calling Other Companies? (An exercise to discover delegates personal experience of poor service.) 10:30 - 11:15 Incoming Calls - The Basics (First impressions, Answering the Telephone, The Correct Vocabulary, Keep In Touch, Details) …
    £516

  • Introduction to Account Management

    Practical Training for Professionals
    • 27 enquiries
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...through poor customer service. Apart from the fact that unhappy customers will go elsewhere and tell others; the loss of just one regular customer may be worth a surprising amount in revenue to your business. The term"Customer Care" and "Customer Service" are often …
    £516

  • Masterclass in Handling Incoming Telephone Calls - Half Day (pm) - Overview

    Practical Training for Professionals
    • 14 enquiries
    • Classroom - Bristol
    • Part-time
    • 3 CPD points
    • Tutor support
    ...Timetable 14:00 - 14:30 Task 1: What Do We Hate About Calling Other Companies? (An exercise to discover delegates personal experience of poor service.) 14:30 - 14:45 Incoming Calls - The Basics (First impressions, Answering the Telephone, The Correct Vocabulary, Keep In Touch, Details) …
    £220

  • Delivering Excellence Via Email - Half Day (am)

    Practical Training for Professionals
    • Classroom - Bristol
    • Full-time
    • 3 CPD points
    • Tutor support
    ...email. You will learn the do's and dont's that increases customer loyalty. Delegates will be come experts in delivering excellent customer service levels and ensure their email skills are highly professional. Course Locations Delivering Excellence Via Email - Half Day (am) London …
    £228

  • Delivering Excellence via Email and on the Telephone

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...telephone. You will learn the do's and dont's that increases customer loyalty. Delegates will be come experts in delivering excellent customer service levels on the phone and ensure their email skills are highly professional. Course Locations Delivering Excellence via Email and on the …
    £516

  • Essential Advertising

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...an advertising brief(The audience is essential; the proposition is everything – delegates prepare a brief for one of their own products/services) 15:00 - 15:30 How to judge creative work(How to manage the creative development process. The essential ‘do’s’ and ‘don’ts) 15:30 - 16:30 …
    £516

  • Project Management Skills

    Practical Training for Professionals
    • 63 enquiries
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    ...of project work in their business. These projects may be quite short-term or operating over a long period. They may be for internal use or client-specific. This course is designed specifically for those who are required to undertake projects as part, or all, of their job role. The …
    £576

  • The Secrets of Low Cost Advertising

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    ...down their market place into smaller parts and to look for areas they have not considered.) 10:15 - 10:45 How To Promote Your Products/Services (Cold calling, Mailshots, Telephone Prospecting, Advertising, Packaging and many more promotional ideas are analysed) 10:45 - 11:30 Lecture …
    £516

  • Sales Management (2 day course)

    Practical Training for Professionals
    • Classroom - Bristol
    • 2 days · Full-time
    • 11 CPD points
    • Tutor support
    Popular
    ...16:45 Day And Course Review/Close DAY 2 09:00 - 09:15 Day 1 Recap/ Introduction to Day 2 09:15 - 10:45 Identifying and Building Your Client Target Market 11:00 - 12:45 The Role of Marketing and Distribution in Sales (Market/Segment Research Developing Marketing Strategies Product …
    £960

  • Reception to Perfection

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • Tutor support
    ...first impression for new clients, consistency for existing clients and disseminating information around the company. In so many ways, the Receptionist makes a substantial contribution to maintaining service standards and working relationships with both clients and colleagues. Reception …
    £516

  • Referral Marketing Skills

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...advertising is the most powerful way of attracting new business. The clients that you have delivered exceptional value to are generally more than happy to spread the word about you and the products and/or services you sell. If you are even remotely successful in business you will know …
    £516

  • Foundation botox and dermal filler course

    Aesthetic Beauty Training Ltd
    • Classroom - Bristol
    • 2 days · Full-time
    • Certificate(s) included
    • 50 CPD points
    • Tutor support
    Trending
    Is it only medics who can do fillers and botox treatments in the UK ? The answer is no! Dermal Filling and Botox training is here for those who do not have any qualifications or experience in beauty industry. We provide a complete path to fillers and botox aesthetics even …
    £2,000

  • Intermediate Technical Authoring

    Armada
    Teaching existing technical authors new skills and techniques to complement your existing knowledge.
    • Classroom - Bristol
    • 2 days · Full-time
    • Certificate(s) included
    • Tutor support
    Course for existing technical authors, teaching new skills and techniques to complement your existing knowledge. Sessions cover: Basics of technical writing. The prewriting step. Creating effective content and structure. Clarity in technical writing. Consistency and correctness. …
    £714

  • Online Highfield Level 4 Award in Health and Safety

    ENVESCA LTD
    Classroom Based five day course
    • Classroom - Gloucester
    • 5 days · Part-time
    • Regulated qualification
    • Tutor support
    ...safety at work. Implementing changes following a review of risk assessments, safe systems of work and incidents This course is ideal for directors, partners, managers, supervisors and business owners and those with a direct responsibility to monitor and audit health and safety management …
    £859.20
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FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.
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