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Client OR Services OR Director courses in Wales offering tutor support

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  • First Aid Responder for Film, TV & Broadcasters

    Remote First Aid & Pre-hospital Training Ltd
    Face to Face course
    • Classroom - Aberdare
    • 30 hours · Full-time
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    ...Public Events Forestry Agriculture Renewable energy installers Outdoor Education providers Transport & Warehousing Rescue & Recovery Service Providers. No previous experience of first aid is required to join this course, however learners must complete part-one online prior to …
    £700

  • Level 2 Certificate in Gym Instructing (Full-Time)

    LA Training
    Classroom based course with study materials, tutor support and assessments incuded
    • Classroom - Swansea
    • 6 days · Full-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    ...the gym environment, including customer service and how to maintain health, safety and welfare How to conduct consultations and promote the health benefits of physical activity How to communicate with clients effectively, and motivate clients to adhere to an exercise programme The …
    £650

  • Gym Instructor Course (RQF)

    Origym Centre of Excellence
    Get qualified as a Level 2 Gym Instructor with our CIMSPA-endorsed course
    • 29 enquiries
    • Classroom - Cardiff
    • 8 weeks · Part-time or full-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    ...your dream career into your reality. All OriGym students and graduates receive unlimited free career support, which includes a range of services such as: CV analysis and feedback CV distribution to our network industry partners Business and marketing resources 1-1 interview preparation …
    £599

  • Immediate Emergency Care: Fire & Rescue Services Level 3 Award

    Remote First Aid & Pre-hospital Training Ltd
    Full fac eto face training for UK FRS
    • Classroom - Chepstow
    • 5 days · Full-time
    • Regulated qualification
    • Exam(s) included
    • Certificate(s) included
    • Tutor support
    ...employed firefighter or on a firefight training programme from within the UK services of British Dependent territories FRS.This training is also suitable for those working in Private sector Fire & Rescue Services, such as UK Airports, Events teams and onsite FRS at UK factories where …
    £700

  • Introduction to Buying

    Practical Training for Professionals
    • 19 enquiries
    • Classroom - Bristol
    • Full-time
    • 6 CPD points
    • Tutor support
    ...Communication Skills (The clues that point to the integrity of the seller. What skills can be implemented to drive down price or increase service levels) 11:00 - 11:15 Coffee Break 11.15 - 12:15 Negotiation Skills (A look at techniques that can improve the relationship between strategic …
    £576

  • Introduction to Sales - From Emerging Salesperson to Buying Advisor (2 days)

    Practical Training for Professionals
    • 12 enquiries
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    ...10:00 Coffee & Course Objectives 10:00 - 11:00 What do we need to do to identify our marketplace and then promote our products and services? Too often we do not focus on profiling our market and identifying exactly who our potential customer is. We need to really focus on who …
    £960

  • Essential Key Selling Skills

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    ...Timetable 09:30 - 10:00 Coffee & Course Objectives 10:00 - 10:30 Identifying Your Market 10:30 - 11:15 How To Promote Your Products/Services 11:30 - 13:00 Telephone Prospecting Lecture (How to use the telephone to best effect) 13:00 - 14:00 Lunch 14:00 - 15:00 Presentation …
    £516

  • Customer Care Excellence

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...Introduction 10:00 - 10:30 Task 1: What Do We Hate About Calling Other Companies? (An exercise to discover delegates personal experience of poor service and to make sure they do not treat their customers in the same way.) 10:30 - 11:15 Customer Care (Ways of improving relationships with …
    £516

  • Outgoing Calls - Maximising Effectiveness

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    This telephone training course helps all those who make outgoing calls ensure that they set objectives and achieve them. Whether they be sales, customer care or research calls, delegates will be able to practise their techniques in role plays and then implement them in live cal …
    £516

  • Outstanding Customer Service Skills

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • Tutor support
    ...customer service. This Outstanding Customer Service Skills training course is available throughout the UK. CPD Value 5.5 Hours Course Locations Outstanding Customer Service Skills London Outstanding Customer Service Skills Manchester Outstanding Customer Service Skills Nottingham …
    £516

  • Selling for Non-Sales Professionals

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 55 CPD points
    • Tutor support
    Professional people in many disciplines find themselves having to sell. The technical specialist to the client, the finance expert to venture capitalists. The business owner having to win new business etc. This course has been designed for people with no previous training …
    £516

  • Write to the Top! - Professional Report Writing

    Practical Training for Professionals
    • 10 enquiries
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    This course will help delegates to be competent and confident in their written communication to senior management or important clients. This Write to the Top! - Professional Report Writing course is available throughout the UK. CPD Value 5.5 Hours 09:30 - 10:00 Coffee …
    £576

  • Essential Advertising

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...an advertising brief(The audience is essential; the proposition is everything – delegates prepare a brief for one of their own products/services) 15:00 - 15:30 How to judge creative work(How to manage the creative development process. The essential ‘do’s’ and ‘don’ts) 15:30 - 16:30 …
    £516

  • Generating New Business by Telephone

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...up-to-date business directories and any lists of cold prospects. Please note these will need to be screened for TPS (Telephone Preference Service) in advance of the course. Contact PTP for details. Corporate brochures and a business card will help the trainer make the live calls. …
    £516

  • Project Management Skills

    Practical Training for Professionals
    • 63 enquiries
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    ...of project work in their business. These projects may be quite short-term or operating over a long period. They may be for internal use or client-specific. This course is designed specifically for those who are required to undertake projects as part, or all, of their job role. The …
    £576

  • Introduction to Account Management

    Practical Training for Professionals
    • 27 enquiries
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...through poor customer service. Apart from the fact that unhappy customers will go elsewhere and tell others; the loss of just one regular customer may be worth a surprising amount in revenue to your business. The term"Customer Care" and "Customer Service" are often …
    £516

  • The Secrets of Low Cost Advertising

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    ...down their market place into smaller parts and to look for areas they have not considered.) 10:15 - 10:45 How To Promote Your Products/Services (Cold calling, Mailshots, Telephone Prospecting, Advertising, Packaging and many more promotional ideas are analysed) 10:45 - 11:30 Lecture …
    £516

  • Through the Customers' Eyes

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    Only when we really understand our customers' experiences of our business can we make real improvements to our business practice. This course develops techniques to help identify our customers' expectations and how we can meet and exceed them in both the sales and after sales r …
    £516

  • Selling Skills for Exhibitions

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    ...Introducing People to the stand 12:15 - 13.00 Qualification - Using Open Questions 13.00 - 14:00 Lunch 14:00 - 14:30 Presenting your product/service (Features, benefits and matching benefits) 14:30 - 15:00 Closing Techniques (Dealing With Objections - 20 different closing skills) 15:00 …
    £516

  • Knowing Your Customer to Maximise Business Opportunities

    Practical Training for Professionals
    • 12 enquiries
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    ...ways to ensure you know exactly what they want and require from your organisation. How to build a successful rapport with new or existing clients and how to ensure they remain loyal. The three essential skills you need to genuinely know your customer. Look at successful companies who …
    £516

  • Customer Excellence for Finance Staff

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...11:00 - 11:15 Coffee break 11:15 - 12:00 Know your Customers 12:00 - 12:45 Developing Customer Excellence (Customer expectations, service evaluation) 12:45 - 13:45 Lunch break 13:45 - 14:45 Customer Complaints (Why customers complain, dealing with difficult customers, benefits …
    £516

  • Team Building Skills for Managers

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    ...12:00 Team Building Exercises (Dealing with a range of business activities such as working on a project, developing a new service, reviewing customer service priorities) 12:00 - 13:00 Review of Team Building Exercise (Characteristics of the Team/Learning points - conflict, co-operation …
    £576

  • Telephone Techniques - Incoming & Outgoing Calls

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    This telephone training course deals with telephone etiquette when making both incoming and outgoing calls. Live calls are made to help delegates improve their skills in these vital areas. This Telephone Techniques - Incoming & Outgoing Calls course is available throughou …
    £516

  • Customer Satisfaction as a Selling Tool

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...learn how to be pro-active with customer care and directly contact clients to ensure they are experiencing high levels of customer care. This will help identify satisfied and, more importantly, dissatisfied clients. This Customer Satisfaction as a Selling Tool course is available …
    £516

  • Delivering Excellence via Email and on the Telephone

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...telephone. You will learn the do's and dont's that increases customer loyalty. Delegates will be come experts in delivering excellent customer service levels on the phone and ensure their email skills are highly professional. Course Locations Delivering Excellence via Email and on the …
    £516
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FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.
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