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Call OR Centre OR Advisor courses in Yorkshire and Humberside offering tutor support

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  • PRINCE2® Practitioner Training (Leeds) - *** Best Price Guarantee***

    Training Deals
    ***THE WORLD'S LEADING PROVIDER***
    • 14 enquiries
    • Classroom
    • 3 days · Full-time
    • Professional certification
    • Tutor support
    ...have some of the most luxurious course venues worldwide. Click ‘Book Now’ or ‘Enquire’ next to the date of your choice and our expert advisors will be in touch. What is PRINCE2 Practitioner? PRINCE2 Practitioner is the second highest level of PRINCE2 project management qualification …
    Enquire for pricing

  • PRINCE2® Foundation Courses (Leeds) - *** Best Price Guarantee***

    Training Deals
    ***THE WORLD'S LEADING PROVIDER***
    • 61 enquiries
    • Classroom
    • 3 days · Full-time
    • Professional certification
    • Tutor support
    ...over 90% of their delegates come back for further training. Click ‘Book Now’ or ‘Enquire’ next to the date of your choice and our expert advisors will be in touch. BCS Membership Included in your professional certification is a year’s free membership of BCS, The Chartered Institute …
    Enquire for pricing

  • PRINCE2 Foundation and Practitioner (Leeds) - *** Best Price Guarantee***

    Training Deals
    ***THE WORLD'S LEADING PROVIDER***
    • 54 enquiries
    • Classroom
    • 5 days · Full-time
    • Professional certification
    • Tutor support
    ...have some of the most luxurious course venues worldwide. Click ‘Book Now’ or ‘Enquire’ next to the date of your choice and our expert advisors will be in touch. The PRINCE2® courses on this page are offered by The Knowledge Academy ATO of AXELOS Limited. PRINCE2® is a registered …
    Enquire for pricing

  • Stress Management for Professionals

    Practical Training for Professionals
    • 21 enquiries
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    According to a recent survey by Panorama research, over half of small and medium sized businesses claim stress is an issue in their workplace. A recent CIPD Absent Management survey revealed stress is the most common cause of long-term absence from work in the UK. And the H …
    £576

  • Sustaining Effective Financial Control

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    ...the financial health of your company and improve profitability and cash flow. The course is designed for busy profit responsible or cost centre managers. Managers will be invited to bring examples of their own financial reports. This Sustaining Effective Financial Control course …
    £576

  • Managing Appraisals Masterclass

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    Managing Appraisals - Overview When performance is measured and reported the rate of performance improvement accelerates. This course enables appraisers at all levels of an organisation to recognise the importance and benefits of an appraisal system and develop appropriate …
    £576

  • Credit Control Masterclass

    Practical Training for Professionals
    • 87 enquiries
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Credit Control. The aim of this course is to provide managers with an awareness and basic understanding of credit control methods and techniques. It aims to enable managers to be more effective in ensuring their customers meet their commitments to pay regularly and on time. T …
    £576

  • Customer Care Excellence

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...way.) 10:30 - 11:15 Customer Care (Ways of improving relationships with customers) 11:15 - 11:30 Coffee Break 11:30 - 12:30 Incoming Calls - The Basics (First impressions, Answering the Telephone, The Correct Vocabulary, Keep In Touch, Details) 12:30 - 13:00 Being the Best at …
    £516

  • Strategic Planning for Managers

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    This strategic planning course is designed to help businesses establish a set of key measurements, match these with targets and the appropriate resource levels. Setting up a monitoring performance system is also covered in this course. This Strategic Planning course is availa …
    £576

  • The Green Worker - Reducing Your Carbon Footprint at Work

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    A highly inspirational and practical course on how to transform your workplace into an energy-efficient and sustainable environment. This The Green Worker course is available throughout the UK. CPD Value 5.5 Hours
    £576

  • Delivering Excellence via Email and on the Telephone

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...12:30 - 13:00 Questioning techniques. How different questions can open up conversation. 13:00 - 14:00 Lunch 14:00 - 14:30 Managing difficult calls and responding to challenging emails. How to deal with conflict on the telephone. Exploration of the ULAR formula and the advantages of using …
    £516

  • Persuasive Presentations - (2 Days)

    Practical Training for Professionals
    • Classroom
    • 2 days · Part-time
    • 55 CPD points
    • Tutor support
    ...developing and maintaining a peak emotional state during a presentation including: visualisation, setting \'state anchors,\' physiology, \'centring\' and the power of the pause.) 12:45 - 13:45 Lunch 13:45 - 14:30 Elaboration Using the Voice & Body Language (A series of exercises …
    £1,140

  • Gaining Commitment on the Telephone

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 55 CPD points
    • Tutor support
    ...Preparation for the Calls (Includes an introduction to objection-handling) 11:30 - 11:45 Coffee Break 11:45 - 12:30 Participants to make outgoing calls (One to one supervision and advice) 12:30 - 13:30 Lunch Break 13:30 - 14:00 Discussion on 1st Session of Calls 14:00 - 14:30 …
    £576

  • How to Write Winning Tenders

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...Document in detail. Writing Skills, getting your key messages across, improving your project proposal writing, making your proposal reader-centred, addressing your prospect’s needs, building a persuasive case. 16:30 - 16:45 Summary & Action Plans Agreed …
    £516

  • Public Speaking Skills

    Practical Training for Professionals
    • 34 enquiries
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    Good Speech is a Means to an End and Not an End in Itself! Public speaking requires more of the speaker than getting through the time allocated. We need to consider what our preferred outcome or objective is. We have 15 seconds to make an impression and so the first considera …
    £576

  • Managing Change Masterclass

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    Managing Change - Overview At one time or another most of us have wished that the pace of change at work would slow down so we could catch our breath. Unfortunately, it often does not. So, we usually have to manage the changes as best we can while still maintaining - and some …
    £576

  • Work-Life Balance for Professionals

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    Many people feel they are busier at work and have more demands on them than ever before. We need to get the balance right between work and non-work in order to be productive, manage our time well, and have a life away from work. This Work-Life Balance course is available thro …
    £576

  • Introduction to NLP for Professionals

    Practical Training for Professionals
    • 11 enquiries
    • Classroom
    • Full-time
    • 6 CPD points
    • Tutor support
    Introduction to NLP - Overview This NLP training course is designed to introduce delegates to the excellence principles and techniques of Neuro Linguistic Programming (NLP), and how they can be applied in a business context. This Introduction to NLP course is available thro …
    £576

  • Motivation Skills Masterclass

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    Motivation is key to any successful people management role; firstly understanding what makes individuals tick, and, secondly, how we can successfully motivate people in our teams. This course is designed to help managers develop their motivational techniques, by understanding …
    £576

  • Motivational Management for the Public Sector

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    ...assertiveness skills to enhance motivation and team co-operation. Recognise and explore different management models. Focusing on action-centred leadership. Explore how Maslow’s model of motivation applies to the public sector. Emotional intelligence and NLP. How the best managers …
    £576

  • Negotiation Skills for Professionals

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    This negotiation skills course will offer delegates the confidence to plan a negotiation strategy and execute it to perfection. Seven methods to improve negotiating are taught, and the most common negotiating errors are exposed in this negotiating skills course. This Negotiat …
    £576

  • Outgoing Calls - Maximising Effectiveness

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    ...Outgoing Calls - Maximising Effectiveness London Outgoing Calls - Maximising Effectiveness Manchester Outgoing Calls - Maximising Effectiveness Nottingham Outgoing Calls - Maximising Effectiveness Birmingham Outgoing Calls - Maximising Effectiveness Bristol Outgoing Calls - Maximising …
    £516

  • Team Building Skills for Managers

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    This team building course deals with those aspects which encourage team players to work well together through practical sessions which highlight the best approaches for success. This Team Building course is available throughout the UK. CPD Value 5.5 Hours
    £576

  • Telephone Techniques - Incoming & Outgoing Calls

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    ...outgoing calls. Live calls are made to help delegates improve their skills in these vital areas. This Telephone Techniques - Incoming & Outgoing Calls course is available throughout the UK. CPD Value 5.5 Hours Telephone Techniques - Incoming & Outgoing Calls - Timetable …
    £516

  • Dealing with Incoming Calls Positively

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...Manchester Dealing with Incoming Calls Positively Nottingham Dealing with Incoming Calls Positively Birmingham Dealing with Incoming Calls Positively Bristol Dealing with Incoming Calls Positively Edinburgh Dealing with Incoming Calls Positively Leeds (Split into two groups) …
    £516
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FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.
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