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125

Call OR Centre OR Advisor courses in Yorkshire and Humberside offering tutor support

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  • Excellent Customer Care - Incoming Calls

    Practical Training for Professionals
    • Classroom - Leeds
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...- Incoming Calls London Excellent Customer Care - Incoming Calls Manchester Excellent Customer Care - Incoming Calls Nottingham Excellent Customer Care - Incoming Calls Birmingham Excellent Customer Care - Incoming Calls Bristol Excellent Customer Care - Incoming Calls Edinburgh Excellent …
    £516

  • Persuasive Presentations - (2 Days)

    Practical Training for Professionals
    • Classroom - Leeds
    • 2 days · Part-time
    • 55 CPD points
    • Tutor support
    ...developing and maintaining a peak emotional state during a presentation including: visualisation, setting \'state anchors,\' physiology, \'centring\' and the power of the pause.) 12:45 - 13:45 Lunch 13:45 - 14:30 Elaboration Using the Voice & Body Language (A series of exercises …
    £1,140

  • Planning Sales Activity to Help Meet & Exceed Targets

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 55 CPD points
    • Tutor support
    ...technology, interruptions, diary, journey planning) 15:15 - 15:30 Tea 15:30 - 16:30 Individual 12 month Sales Activity Plans (Number of cold calls, visits, new additions to the database, quotes etc. agreed) 16:30 - 16:45 Summary & Action Plans Agreed Planning Sales Activity to …
    £516

  • Gaining Commitment on the Telephone

    Practical Training for Professionals
    • Classroom - Leeds
    • 1 day · Full-time
    • 55 CPD points
    • Tutor support
    ...Preparation for the Calls (Includes an introduction to objection-handling) 11:30 - 11:45 Coffee Break 11:45 - 12:30 Participants to make outgoing calls (One to one supervision and advice) 12:30 - 13:30 Lunch Break 13:30 - 14:00 Discussion on 1st Session of Calls 14:00 - 14:30 …
    £576

  • Generating New Business by Telephone

    Practical Training for Professionals
    • Classroom - Leeds
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...telephone course is guaranteed to give delegates the confidence to make calls professionally. Demonstrations of live-calls will be made by the tutor which will be followed by each delegate making genuine sales calls in a quiet environment. Delegates will also improve their listening skills …
    £516

  • Getting Results Masterclass

    Practical Training for Professionals
    • Classroom - Leeds
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    All organisations need to set targets against their key business priorities. This course is designed to help businesses establish a set of key measurements, match these with targets and the appropriate resource levels. This Getting Results course is available throughout the U …
    £576

  • Project Management Skills

    Practical Training for Professionals
    • 63 enquiries
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    • Tutor support
    Most organisations, whether they are in the private or public sector, undertake a certain amount of project work in their business. These projects may be quite short-term or operating over a long period. They may be for internal use or client-specific. This course is designed s …
    £576

  • How to Be Great at Telephone Cold Calling - Half Day (am)

    Practical Training for Professionals
    • Classroom - Leeds
    • 3 hours · Full-time
    • 3 CPD points
    • Tutor support
    This telephone course is guaranteed to give delegates the confidence to make calls professionally. Demonstrations of live-calls will be made by the tutor to real prospects of the companies attending, in many cases this will result in genuine leads! Delegates will also …
    £220

  • How to Write Winning Tenders

    Practical Training for Professionals
    • Classroom - Leeds
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...Document in detail. Writing Skills, getting your key messages across, improving your project proposal writing, making your proposal reader-centred, addressing your prospect’s needs, building a persuasive case. 16:30 - 16:45 Summary & Action Plans Agreed …
    £516

  • Public Speaking Skills

    Practical Training for Professionals
    • 34 enquiries
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    • Tutor support
    Good Speech is a Means to an End and Not an End in Itself! Public speaking requires more of the speaker than getting through the time allocated. We need to consider what our preferred outcome or objective is. We have 15 seconds to make an impression and so the first considera …
    £576

  • Influencing Skills Masterclass

    Practical Training for Professionals
    • Classroom - Leeds
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This is a trainer-lead, delegate-centred course. Delegates participate through discussion of current situation and how to move to their preferred position. This personal development training course is available throughout the UK. CPD Value 5.5 Hours Course Locations …
    £576

  • Managing Budgets Masterclass

    Practical Training for Professionals
    • 16 enquiries
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    • Tutor support
    Managing Budgets - Overview This managing budgets course suits anybody that has a need to understand the basic premise of budgeting. Too frequently in business we ignore the value of our staff being aware of budgeting and its impact on a business. This Managing Budgets cour …
    £576

  • Managing Change Masterclass

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    • Tutor support
    Managing Change - Overview At one time or another most of us have wished that the pace of change at work would slow down so we could catch our breath. Unfortunately, it often does not. So, we usually have to manage the changes as best we can while still maintaining - and some …
    £576

  • Masterclass in Handling Incoming Telephone Calls - Half Day (pm) - Overview

    Practical Training for Professionals
    • 14 enquiries
    • Classroom - Leeds
    • Part-time
    • 3 CPD points
    • Tutor support
    ...standards of how the calls are taken. This is a fully hands-on course that will improve the incoming call skills of both inexperienced and experienced staff who take incoming calls. CPD Value 3 Hours Course Locations Masterclass in Handling Incoming Telephone Calls - Half Day (pm) …
    £220

  • Maximising Appointments on the Telephone

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    • Tutor support
    ...Preparation for the Calls (Includes an introduction to objection-handling) 11:30 - 11:45 Coffee Break 11:45 - 12:30 Participants to Make Outgoing Calls (One to one supervision and advice) 12:30 - 13:30 Lunch Break 13:30 - 14:00 Discussion on 1st Session of Calls 14:00 - 14:30 …
    £516

  • Through the Customers' Eyes

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    • Tutor support
    ...tasks to make phone enquiries to different sectors and report their findings back to the group) 15:00 - 15:15 Delegates to Critique Taped Calls 15:30 - 16:30 Visual Communication (This final session gets delegates to look at the importance of visual communication and again specifically …
    £516

  • Time Management Skills

    Practical Training for Professionals
    • 14 enquiries
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    • Tutor support
    Time is a limited resource and it is essential in organisations that the right task is done at the right time to achieve the objectives. This course enables you to identify where the time management ‘challenges’ lie and how to ensure that everything is prioritised. Delegates …
    £576

  • Winning More Business on the Telephone

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    • Tutor support
    ...Course Objectives 09:45 - 10:15 Telephone Prospecting 10:15 - 11:00 Task 1: Follow Up Calls (What do you really want to achieve with these calls?) 11:00 - 11:15 Starting the Follow-Up Call (Ensuring information sent has been received and questions to establish degree of interest) …
    £516

  • Work-Life Balance for Professionals

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    • Tutor support
    Many people feel they are busier at work and have more demands on them than ever before. We need to get the balance right between work and non-work in order to be productive, manage our time well, and have a life away from work. This Work-Life Balance course is available thro …
    £576

  • Microsoft Excel Programming with VBA (3 Days) & CPD Certificate - Leeds

    Infero Training Ltd
    Classroom based CPD Accredited course with Post Course Support – All Level Introduction to Advance and beyond
    • Classroom - Leeds
    • 3 days · Full-time
    • 20 CPD points
    • Tutor support
    Great service
    ...Understanding Modules Creating a Standard Module Understanding Procedures Creating a Sub Procedure Calling Procedures Using the Immediate Window to Call Procedures Creating a Function Procedure Naming Procedures Working with the Code Editor Lesson 3: Understanding Objects Understanding …
    £720

  • Excel VBA Introduction (1 Day) leading to CPD Certificate - Leeds

    Infero Training Ltd
    Classroom based CPD Accredited course with Post Course Support – All Level Introduction to Advance and beyond
    • Classroom - Leeds
    • 1 day · Full-time
    • 7 CPD points
    • Tutor support
    Great service
    ...Understanding Modules Creating a Standard Module Understanding Procedures Creating a Sub Procedure Calling Procedures Using the Immediate Window to Call Procedures Creating a Function Procedure Naming Procedures Working with the Code Editor Lesson 3: Understanding Objects Understanding …
    £297.60

  • Microsoft Excel VBA Introduction (1 day) & CPD Certificate - Nationwide

    Infero Training Ltd
    Classroom based CPD Accredited course - Post Course Support – Free PDF Certificate
    • 40 enquiries
    • Classroom - Leeds
    • 1 day · Full-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    Great service
    ...Topic 2C: Understanding Procedures Topic 2D: Creating a Sub Procedure Topic 2E: Calling Procedures Topic 2F: Using the Immediate Window to Call Procedures Topic 2G: Creating a Function Procedure Topic 2H: Naming Procedures Topic 2I: Working with the Code Editor Lesson 3: Understanding …
    £297.60

  • Microsoft Excel VBA Pro (3 Days) & CPD Certificate - Nationwide

    Infero Training Ltd
    Classroom based CPD Accredited course - Post Course Support - All Level Introduction to Advance – Free PDF Certificate
    • 166 enquiries
    • Classroom - Leeds
    • 3 days · Full-time
    • Certificate(s) included
    • 20 CPD points
    • Tutor support
    Great service
    Highly rated
    ...Topic 2C: Understanding Procedures Topic 2D: Creating a Sub Procedure Topic 2E: Calling Procedures Topic 2F: Using the Immediate Window to Call Procedures Topic 2G: Creating a Function Procedure Topic 2H: Naming Procedures Topic 2I: Working with the Code Editor Lesson 3: Understanding …
    £789.60

  • Telesales Course - Sales

    ATA (Asset Training Academy) LTD
    Classroom & Online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom - Leeds
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...world’ and how this affects their reaction to your call – and how this can be used to improve your own engagement techniques Clearly articulate what the W.I.I.F.M is (for the customer) from your call Learn how to turn a potential ‘cold call’ into a ‘warm’ and conversational discussion that …
    £390

  • Sales Course - Getting Appointments Over The Phone

    ATA (Asset Training Academy) LTD
    Classroom based course with study materials, tutor support and Certificate of Acheivement included
    • Classroom - Leeds
    • Part-time
    • Certificate(s) included
    • Tutor support
    ...themselves in a typical day – and how this affects their response to your telephone call Clearly articulate what the W.I.I.F.M is (for the customer) from your call Learn how to turn a potential ‘cold call’ into a ‘warm’ and conversational discussion that will be received well Find out …
    £390
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FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.
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