Understanding Discipline and Grievance
Practical Training for Professionals
Summary
- Tutor is available to students
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Location & dates
16 St. Mary's Street
EDINBURGH
Midlothian
EH11SU
United Kingdom
Cheadle Royal Business Park
Cheadle
Cheshire
SK83FS
United Kingdom
Boar Lane
Leeds
West Yorkshire
LS15NS
United Kingdom
Temple Street
BIRMINGHAM
West Midlands
B25DP
United Kingdom
Overview
Handling discipline and grievance issues needs to be handled with confidence; yet is often a feared activity. Done correctly it helps to keep staff motivated, done incorrectly it creates an unhelpful atmosphere and company culture, as well as potentially costing a company money in tribunals. The seminar will explore all these issues and include practical ways to make progress and handle effectively, discipline and grievance issues.
This Understanding Discipline and Grievance training course is available throughout the UK.
CPD Value 5.5 Hours
CPD
Description
09:30 - 10:00Coffee & Course Objectives
10:00 - 10:30 Definitions (Defining terms: e.g. discipline, grievances, what is problem people behaviour, establishing why we need to have rules and procedures and company policies, the role of legislation in disciplines and grievances)
10:30 - 10:45 The Improvement and Punishment Balance (What viewpoints do we hold on blame or gain)
10:45 - 11:00 Setting SMART Objectives and Standards (Reasons for unacceptable performance, identifying and solving competence and commitment issues)
11:00 - 11:15: Coffee break
11:15 - 12:00 Identifying and Solving Typical Problems (Correctly identifying unacceptable attendance, relationships / behaviour; and determining when to counsel, coach, or discipline)
12:00 - 13:00 Solving Problems by Using a Three Step Model Approach (Identifying all the keys actions needed in: Investigating and establishing facts; Exploring and checking; Establishing possible actions and deciding)
13:00 - 13:45 Lunch
13:45 - 14:30 How to Interview (Handling the discipline interview and Handling the grievance interview)
14:30 - 15:00 Spending Time on Prevention (Raising morale at work and improving motivation at work, using The Recipe for Managing People the Right Way)
15;00 - 15:15 Coffee
15:15 - 16:30 Dismissal (Handling dismissal with confidence, using the five per cent view of discipline and grievances)
16:30 Summary & Action Plans Agreed
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Legal information
This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.