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Customer OR Services courses in West Lothian

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  • Part Time Personal Trainer Course (RQF)

    Origym Centre of Excellence
    Combine online and in-person study with our flexible Personal Training course.
    • 13 enquiries
    • Classroom - Edinburgh
    • 6 weeks · Part-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    ...your dream career into your reality. All OriGym PT students and graduates receive unlimited free career support, which includes a range of services such as: A guaranteed job interview CV analysis and feedback CV distribution to our network industry partners Business and marketing resources …
    £1,249

  • Personal Trainer Diploma UK (RQF)

    Origym Centre of Excellence
    Achieve certification as a Personal Trainer through OriGym's CIMSPA-Endorsed Level 3 qualification
    • 32 enquiries
    • Classroom - Edinburgh
    • 16 weeks · Part-time or full-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    ...are, we can turn your dreams into a reality. Following the completion of your course, our career support team will be on hand to provide services such as: A guaranteed job interview CV analysis and feedback CV distribution to our network industry partners Business and marketing resources …
    £1,399

  • Gym Instructor Course (RQF)

    Origym Centre of Excellence
    Get qualified as a Level 2 Gym Instructor with our CIMSPA-endorsed course
    • 32 enquiries
    • Classroom - Edinburgh
    • 8 weeks · Part-time or full-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    ...your dream career into your reality. All OriGym students and graduates receive unlimited free career support, which includes a range of services such as: CV analysis and feedback CV distribution to our network industry partners Business and marketing resources 1-1 interview preparation …
    £599

  • Level 3 Personal Trainer Course (RQF)

    Origym Centre of Excellence
    Become a qualified Personal Trainer with OriGym’s Level 3 Course
    • 52 enquiries
    • Classroom - Edinburgh
    • 8 weeks · Part-time or full-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    ...your dream career into your reality. All OriGym PT students and graduates receive unlimited free career support, which includes a range of services such as: A guaranteed job interview CV analysis and feedback CV distribution to our network industry partners Business and marketing resources …
    £1,099

  • Level 3 Diploma In Sports Massage Therapy (RQF)

    Origym Centre of Excellence
    Achieve Accreditation as a Sports Massage Therapist with OriGym's Internationally Recognized Training
    • 40 enquiries
    • Classroom - Edinburgh
    • 12 weeks · Part-time
    • Regulated qualification
    • Exam(s) included
    Trending
    ...can help turn them into tangible achievements. Upon finishing your qualification, our dedicated career support team will offer a range of services, including: Post-course support to help you find employment Comprehensive analysis and feedback on your CV Access to business and marketing …
    £1,299

  • Level 2 Award for Close Protection Operatives in the Private Security Industry (Top Up)

    CR Training Solutions (Scotland) Limited
    Classroom based course with study materials, tutor support and final exam included
    • Classroom - Edinburgh
    • 3 days · Full-time
    • Regulated qualification
    • Tutor support
    Popular
    ...responsibilities At CR Training, we offer a comprehensive range of accredited security industry training courses and expert consultancy services tailored specifically to meet the unique requirements of individuals and organisations throughout the United Kingdom. Our professional trainers …
    £350

  • Level 3 Award in First Response Emergency Care (FREC3)

    CR Training Solutions (Scotland) Limited
    Classroom based course with study materials, tutor support and final exam included
    • Classroom - Edinburgh
    • 5 days · Full-time
    • Regulated qualification
    • Exam(s) included
    • Certificate(s) included
    • Tutor support
    ...is a regulated and nationally recognised pre-hospital care qualification is ideal for those seeking a career in the emergency services, ambulance service, the event and security medical sector or those who work in high-risk workplaces. Over a 5 day period, learners will gain the knowledge …
    £477

  • PRINCE2® Practitioner - Edinburgh - *** Best Price Guarantee***

    Training Deals
    ***THE WORLD'S LEADING PROVIDER***
    • Classroom - Edinburgh
    • 3 days · Full-time
    • Professional certification
    • Tutor support
    ...you to enhance your skills within project management. As a fully accredited training organisation (ATO), we aim to provide a high-quality service to everyone at an affordable price. This PRINCE2 qualification is the most advanced course and shows that you have the knowledge required …
    Enquire for pricing

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  • Think on Your Feet® - Verbal Communication Workshop

    Indigo Business Services
    Think on Your Feet® is the only workshop that trains you to analyse, organise and present your ideas - fast!
    • 21 enquiries
    • Classroom - Edinburgh
    • 2 days · Full-time
    • Certificate(s) included
    • Tutor support
    ...Handling the media. Getting your ideas across at a meeting. Explaining complex information clearly. Giving evidence. Selling a product or service. Promoting your organisation or yourself. By focusing on an individual’s ability to think quickly and clearly, Think on Your Feet® dramatically …
    from £945

  • Edward de Bono’s Six Thinking Hats®

    Indigo Business Services
    The decision-making, idea evaluation and meeting management workshop
    • Classroom - Edinburgh
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    Edward de Bono's internationally renowned decision-making, idea evaluation and meeting management workshop. It transforms thinking and communication, as well as halving meeting times and doubling their effectiveness. Dr Edward de Bono's Six Thinking Hats® is a globally renowned t …
    from £552.90

  • Edward de Bono's Course in Creativity™ - Business Creativity

    Indigo Business Services
    Enhance communication skills, generate more creative ideas, reduce conflict, and improve team results
    • Classroom - Edinburgh
    • 3 days · Full-time
    • Certificate(s) included
    • Tutor support
    Enhance communication skills, generate more creative ideas, reduce conflict, and improve team results with the de Bono Course in Creativity™. Indigo is an authorised distributor and training provider for Edward de Bono Ltd. It combines two time-tested, results driven methodologie …
    from £1,425

  • Writing Dynamics™ - Business Writing Workshop

    Indigo Business Services
    Produce messages that gain attention; are understood; and readable.
    • Classroom - Edinburgh
    • 2 days · Full-time
    • Certificate(s) included
    • Tutor support
    Popular
    ...Writing Dynamics™ to plan, draft and edit: Manuals. Sales and marketing collateral. Reports Summaries. Email. Reference guides. Presentations. Service manuals. Brochures. Annual reports. Letters. Technical fact sheets. Promotional texts. Business proposals. Memos. Training materials. Business …
    from £945

  • Edward de Bono's Lateral Thinking - Business Creativity and Innovation Workshop

    Indigo Business Services
    Empower your people to challenge current thinking, solve problems and generate new ideas
    • Classroom - Edinburgh
    • 2 days · Full-time
    • Certificate(s) included
    • Tutor support
    Empower your people to challenge current thinking, solve problems and generate new ideas with Edward de Bono’s business creativity and innovation workshop. This is Edward de Bono's internationally acclaimed business creativity and innovation workshop. Creative and innovative thin …
    from £945

  • Microsoft Excel - Spreadsheets

    Pitman Training Glasgow & Edinburgh
    • 260 enquiries
    • Classroom - Edinburgh
    • 24 hours · Part-time
    • Professional certification
    • 24 CPD points
    • Tutor support
    ...worksheet, customising the ribbon. This course is designed for those who want to maintain data within a spreadsheet, be it accounts, customer information or the household budget. You do not need any prior experience of Microsoft Excel but it would be preferable if you had some …
    Enquire for pricing

  • Office Skills Diploma

    Pitman Training Glasgow & Edinburgh
    • 165 enquiries
    • Classroom - Edinburgh
    • 90 hours · Part-time
    • 90 CPD points
    • Tutor support
    ...you with the skills you need to get a good job in an accounts department, or to work for yourself by offering accounting administration services to local firms. Employers are always on the lookout for people with practical, work-ready skills who can add value to their business …
    Enquire for pricing

  • DIploma In Bookkeeping with AAT level 2/3

    Pitman Training Glasgow & Edinburgh
    • 179 enquiries
    • Classroom - Edinburgh
    • 270 hours · Part-time or full-time
    • 270 CPD points
    • Tutor support
    ...recognition when you use the designatory letters AATQB after your name. And you can apply to become self-employed and offer bookkeeping services. Packed full of practical training this Diploma is your blueprint for a successful career in Finance. With insights into using the most …
    Enquire for pricing

  • Supervisory Skills Seminar

    Pitman Training Glasgow & Edinburgh
    • 45 enquiries
    • Classroom - Edinburgh
    • 2 days · Full-time
    • 12 CPD points
    • Tutor support
    ...skills training. It is available as part of our open programme, may be run as a dedicated group event or on a one to one basis. What Our Customers Say: “Fantastic, easy to learn when the trainer is so good.” “Excellent, I now feel much more confident.” “The most useful and professional …
    Enquire for pricing

  • Advanced Credit Control - Customer Focused

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • Tutor support
    ...soft skills required to harness positive relationships inside and outside of the business to enhance customer perception and increase margin. Advanced Credit Control - Customer Focused - Timetable 09:30 - 10:00 Coffee & Course Objectives 10:00 - 11:00 Utilising positive communication …
    £576

  • Reception to Perfection

    Practical Training for Professionals
    • 10 enquiries
    • Classroom - Edinburgh
    • 1 day · Full-time
    • Tutor support
    Popular
    ...outline Course objective, personal objectives 21st century communication issues Who are our customers? As a customer, how do you like to be treated? What makes people feel valued? The service equation Micro - moments of interaction The communication blend, face -to- face and on the …
    £516

  • Advanced Customer Service for the Public Sector

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 55 CPD points
    Advanced Customer Service for the Public Sector - Overview An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. CPD Value 5.5 Hours Advanced Customer Service for the Public Sector …
    £468

  • Advanced Customer Service for the Tourism, Leisure and Hospitality Industry

    Practical Training for Professionals
    • 33 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    ...Advanced Customer Service for the Tourism, Leisure and Hospitality Industry - Overview An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. CPD Value 5.5 Hours Advanced Customer Service …
    £468

  • Advanced Negotiation Skills

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    ...stretch your wings. This course suits Anyone who has to negotiate effectively, in internal one-to-one or Team situations or external Client or Customer meetings at an advanced level. It will also benefit those responsible for developing the negotiation skills in others in their Teams or …
    £468

  • Advanced Selling Skills (2 day course)

    Practical Training for Professionals
    • 11 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 11 CPD points
    ...14:00 - 15:00 Advanced Customer Care 15:00 - 16:30 Selling The Whole Business 16:30 - 16:45 Summary & Action Plans Agreed Advanced Selling Skills (2 day course) - Benefits The ability to identify your strengths and weaknesses Understand why customers don't buy How and when …
    £870

  • Advanced Telephone Prospecting

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    ...review of calls. 13:00 - 14:00 Lunch 14:00 - 15:00 Advanced Objection Handling (This module gives participants an in depth look at why customers make objections and how they can be most professionally handled. The group will share their own experiences and discuss ways of improving …
    £468

  • Brand Building with the Public

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    ...interacting with staff from their company a memorable one.) 14:30 - 16:00 Role Plays (Groups take it in turns to play company representative, customer and observer. All will have a turn in each role and small groups will report back to the large group.) 16:00 - 16:30 Best Practice in …
    £516
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FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.
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