Working Smarter : Working Smarter

Business

**Working Smarter Course Level 3****CPD Accredited Certificate with 40 CPD points. This course comes with easy to understand e-learning study materials.

Rudeness in the workplace is increasing to the level that universities are studying it. Everyone is busy, everyone is stressed, and most people take it out on their colleagues at one time or another. We’ve all been in a situation where we need to print something ASAP and someone has left the printer jammed, or we need coffee and the coffeepot is empty. Technology is supposed to make life easier and simpler, but most managers find themselves cleaning up the messes caused by too many gadgets. Working Smarter course will show you how to leverage technology to work smarter, not harder.

This self-paced programme is available 24/7 providing you with the flexibility to train at the pace, location and time of your choosing. Accredited certificate from a registered awarding body can be claimed on course completion. College registration, tutor support, course materials and additional supporting material are all included in the course fee.

What Will Students Learn?

• Make your workplace a technology-friendly place
• Make the most of computers, telephones, instant messaging, e-mail, contact management applications, and scheduling software
• Communicate better with the IT department
• Make the best software and training choices
• Set an IT budget
• Set expectations and responsibilities for security and privacy
• Keep employees safe and healthy
• Develop and implement a system usage policy
• Implement policies for dealing with company property
• Decide whether or not employees should telecommute
• Make telecommuting work
• Deal with workplace rage
• Address technological issues

Course Syllabus

Unit 1 Building a Technology Friendly Workplace

The unit 1 covers the following topics:

• Tips for the Workplace
• Tips for Employees
• Tips for Managers
• Ways to Use Technology to Make Work Fun
• Upgrading Software
• Communicating with the IT Department
• Software Selection Process

Unit 2 Managing and Optimizing Technical Training and Budgets

The unit 2 covers the following topics:

• Types of Training
• Training Tips
• Setting an IT Budget
• Security and Privacy
• Uncontrolled Networks
• Controlled Networks
• Restricting Internet Access

Unit 3 Understanding Ergonomics at Workplaces

The unit 3 covers the following topics:

• Introduction to Ergonomics
• System Usage Policies
• Policy Statement for Internet/Intranet Browser(s)
• Basic Rules of Etiquette
• The Manager’s Role
• The Employee’s Role

Unit 4 Establishing Effective Telecommunication system

The unit 4 covers the following topics:

• E-Mail Applications
• E-Mail Etiquette
• Telephone Etiquette
• Instant Messaging Etiquette
• What is Telecommuting
• Preparing for Telecommuting
• Workplace Rage
• Policies and Procedures Checklist

Course Benefits:

• Full Tutor Support
• Self paced, no fixed schedules
• Available to students anywhere in the world
• 24/7 Access to the LMS ( Learning Management System )
• Easy to understand quality e-learning study materials

Course Material

All course materials are included in the course price. All your study material will be available on our learning management system for which you will get access once you are enrolled. The material can be downloaded and printed as well.

Our distance learning course materials are specially written for home study and contain a wealth of knowledge in easy to understand language. We use variety of media to help you learn. Your course may use any of the following different media which you can use from home or where ever you choose to study:

• Online course materials
• Question papers
• Additional Supporting Material
• Useful Links

Course assessment

You will be continually assessed throughout the course. Your assignment will be marked by your tutor and independently moderated. The feedback on your assignment will then be sent to you. On receipt of this, you may wish to contact your tutor to discuss the feedback.

Tutor Support

When you enrol on a course with CPD Courses you are allocated your personal tutor. Tutor’s help and support will be available throughout your studies with the college. He/she will assess your work and will provide you with regular feedback on your progress.

There is no particular entry requirement. We do not ask for any previous qualification or experience. Students of all age and academic background can enrol on this course.

Option 1

CPD Accredited Certificate (issued by CPD Standard Office)

(PDF format)=£30

(Hard copy)=£75 + postal charges

Option 2

Course Completion Certificate issued by CPD (Courses for Professional Development)

PDF Certificate - FREE

Hard copy - £25 + postal charges

*Postage Charges: National £9, International £15

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