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Working With Emotional Intelligence


Practical Training for Professionals

Summary

Price
£576 inc VAT
Study method
Classroom
Duration
Part-time
Qualification
No formal qualification
CPD
6 CPD hours / points
Additional info
  • Tutor is available to students

22 students enquired about this course

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Location & dates

Showing classrooms near 'Sutton, Surrey'
Location
Address
&Meetings
150 Minories
City of London
London
EC3N1LS
United Kingdom
Address
Village Hotel Club Nottingham
Brailsford Way
Nottingham
Nottinghamshire
NG96DL
United Kingdom
Address
Somerset House
Temple Street
BIRMINGHAM
West Midlands
B25DP
United Kingdom
Address
EEF Venues
Clifton Down
Bristol
Avon
BS83NB
United Kingdom

Overview

The rules for work are changing. We're being assessed not just by how smart we are, or by training and expertise, but also by how well we handle ourselves and relate to other people.

Emergent thinking about the qualities and competencies that make individuals successful is zeroing in on a capability that seems to be even more vital than IQ or technical skills: emotional intelligence.

It's not that IQ and technical skills are irrelevant, they do matter but mainly as "threshold capabilities"; entry level requirements to further positions.

Emotional intelligence refers to the capacity for recognising our own feelings and those of others, for motivating ourselves, and for managing emotions well in ourselves and in our relationships.

It describes abilities distinct from, but complimentary to, academic intelligence. Evidence shows that many people who are book smart but lack emotional intelligence end up working for people who have lower IQ's but who excel in emotional intelligence skills.

The main aim of this programme is to look at the 5 competencies that make up emotional intelligence and how to develop, and more importantly, use them.

CPD

6 CPD hours / points
Accredited by Approved By Law society

Description

09:30 - 09:45 What are emotions and what are their effects?
09:45 - 10:15 What is emotional intelligence and why is it important - personally and in business
10:15 - 10:45 The emotional side of business succe
11:00 - 12:15 Using EI at work to improve performance and build more effective relationships
12:15 - 12:45 Using EI to maintain the balance in your life that you want
13:30 - 14:30 How to relax, take more control of emotions and improve self-discipline
14:30 - 15:00 Identifying your values and putting them into practice to improve performance and job satisfaction
15:15 - 15:45 How to manage negative emotions
15:45 - 16:15 How to tap into positive emotional states to improve performance
16:15 - 16:30 How to continuously develop EI competencies

Questions and answers

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Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2024. All rights reserved.