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Customer OR Services courses in Yorkshire and Humberside

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  • PRINCE2® Practitioner Training (Leeds) - *** Best Price Guarantee***

    Training Deals
    ***THE WORLD'S LEADING PROVIDER***
    • 14 enquiries
    • Classroom - Leeds
    • 3 days · Full-time
    • Professional certification
    • Tutor support
    ...you to enhance your skills within project management. As a fully accredited training organisation (ATO), we aim to provide a high-quality service to everyone at an affordable price. This PRINCE2 qualification is the most advanced course and shows that you have the knowledge required …
    Enquire for pricing

  • PRINCE2® Foundation Courses (Leeds) - *** Best Price Guarantee***

    Training Deals
    ***THE WORLD'S LEADING PROVIDER***
    • 61 enquiries
    • Classroom - Leeds
    • 3 days · Full-time
    • Professional certification
    • Tutor support
    ...you to enhance your skills within project management. As a fully accredited training organisation (ATO), we aim to provide a high-quality service to everyone at an affordable price. This PRINCE2 Foundation course lasts for 3 days and is designed to prepare you to pass the foundation …
    Enquire for pricing

  • BSc (Hons) Psychology

    The University of Law – Psychology
    Practical Psychology course with focus on employability.
    • 13 enquiries
    • Classroom - Leeds
    • 3 years · Full-time
    • University - Undergraduate
    • Tutor support
    ...be applied to real world contexts. With practical teaching from experienced lecturers coupled with bespoke support from our Employability Service, you will graduate ready to take the next step in your career. If you're looking to take your first steps in a psychology-related field …
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  • MSc Psychology (Conversion)

    The University of Law – Psychology
    Conversion course for non-psychology graduates.
    • 115 enquiries
    • Classroom - Leeds
    • 1 year · Part-time or full-time
    • University - Postgraduate
    • Tutor support
    ...Employability support: From day one to beyond graduation, you’ll have access to 1:1 psychology-specific support from our experienced Employability Service. Launch your career in the fulfilling and fascinating field of Psychology. If you’re looking to make the change into the field of psychology …
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  • Master of Laws (LLM) Mental Health Law

    The University of Law
    • 19 enquiries
    • Classroom - Leeds
    • Part-time or full-time
    • University - Postgraduate
    • Tutor support
    Great service
    ...career with our careers team The award-linked module for this programme (Mental Health Law) will cover areas such as the availability of services, regulation of mental health care providers and the relationship between society and people who live with mental disabilities. The aim of …
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  • LLM Legal Practice (SQE1&2)

    The University of Law
    • 23 enquiries
    • Classroom - Leeds
    • Part-time or full-time
    • University - Postgraduate
    • Tutor support
    Great service
    ...by studying a suite of modules in KPAs, along with modules in skills and practice area essentials. With one of the largest legal careers services in the UK, The University of Law gives you the support and the Qualifying Work Experience (QWE) opportunities you need to make the best …
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  • SQE2 Preparation Course

    The University of Law
    • Classroom - Leeds
    • Part-time or full-time
    • Tutor support
    Great service
    ...deals and transactions, as if they were in the office. Support for your career . You’ll have access to ULaw’s award-winning Employability Service, for information, advice, practical experience and links to the profession to help you to succeed in your career. Available at all of our …
    Enquire for pricing

  • Postgraduate Diploma in Law (PGDL)

    The University of Law
    Law conversion course for non-law graduates
    • 99 enquiries
    • Classroom - Leeds
    • Part-time or full-time
    • University - Undergraduate
    • Tutor support
    Great service
    ...solicitor or barrister. Explore an area of law that interests you in our Law of Organisations module. With one of the largest legal careers services in the UK, ULaw gives you the support and opportunities you need to make the best start in your legal career. Taught by qualified lawyers …
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  • Master of Arts in Law (MA Law SQE1)

    The University of Law
    Master's conversion course for non-law graduates
    • 10 enquiries
    • Classroom - Leeds
    • Part-time or full-time
    • University - Postgraduate
    • Tutor support
    Great service
    ...Practice (SQE1&2). Explore an area of law that interests you in our Law of Organisations module. With one of the largest legal careers services in the UK, ULaw gives you the support and the Qualifying Work Experience (QWE) opportunities you need to make the best start in your legal …
    Enquire for pricing

  • SQE1 Preparation Course

    The University of Law
    Preparation for the SRA’s centralised SQE1 assessments
    • Classroom - Leeds
    • Part-time or full-time
    • Tutor support
    Great service
    ...deals and transactions, as if they were in the office. Support for your career . You’ll have access to ULaw’s award-winning Employability Service, for information, advice, practical experience and links to the profession to help you to succeed in your career. Available at all campuses …
    Enquire for pricing

  • Advanced Customer Service for the Tourism, Leisure and Hospitality Industry

    Practical Training for Professionals
    • 33 enquiries
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    ...Advanced Customer Service for the Tourism, Leisure and Hospitality Industry - Overview An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. CPD Value 5.5 Hours Advanced Customer Service …
    £468

  • Advanced Negotiation Skills

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    ...stretch your wings. This course suits Anyone who has to negotiate effectively, in internal one-to-one or Team situations or external Client or Customer meetings at an advanced level. It will also benefit those responsible for developing the negotiation skills in others in their Teams or …
    £468

  • Call Centre - Achieving Best Practice

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    ...of good customer service. They are constantly encouraged to look through the eyes of the customer and, by means of a series of role-plays are able to understand and implement a series of measures to ensure that their business is always seen in the best light. This customer care training …
    £516

  • Closing Incoming Calls Effectively

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    ...Benefits 20+ types of closing strategies Greater confidence in handling objections positively Understanding the customer\'s motivation Overcoming customers' objections to the price Individual sales issues discussed and resolved …
    £516

  • Communication Skills

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    Communication Skills - Overview This communication skills course is aimed at helping delegates communicate more effectively with customers and colleagues. It will look at the best methods of building rapport and how to develop effective business relationships. This Communication …
    £576

  • Success in Leadership & Motivation Skills

    Practical Training for Professionals
    • 21 enquiries
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    • Tutor support
    ...5 Hours 9.30-10.00: Coffee and Intro. What are the essential skills of a brilliant manager? 10.00-10.30: The importance of setting customer-focused objectives. 10.30-11.15: Leadership models. What can we learn from them and how to apply them to our business. Motivation the …
    £576

  • Management Skills - How to Survive and Thrive

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    • Tutor support
    ...potentially talk themselves into recession. The real challenge is to optimise the use of major assets (people) colleagues, employees, suppliers, customers and all other contacts. The day will examine how to get the most out of others to ensure all opportunities are maximised and all risks are …
    £576

  • Negotiation Skills for Buyers

    Practical Training for Professionals
    • 14 enquiries
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    • Tutor support
    This course helps buyers negotiate better with suppliers and internal customers. The basics of negotiation is covered and tailored to that of the needs of buyers. CPD Value 5.5 Hours Course Locations Negotiation Skills for Buyers London Negotiation Skills for …
    £516

  • Objection Handling Skills

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    • Tutor support
    ...could not agree with you more! Similarly, goodwill is lost very quickly in a customer care environment if a complaint is simply ignored or inadequately dealt with. Whatever objection a customer or prospect comes up with, this course will find the best possible answer in every situation …
    £516

  • Outgoing Calls - Maximising Effectiveness

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    • Tutor support
    ...telephone training course helps all those who make outgoing calls ensure that they set objectives and achieve them. Whether they be sales, customer care or research calls, delegates will be able to practise their techniques in role plays and then implement them in live calls. This …
    £516

  • Dealing with Difficult People

    Practical Training for Professionals
    • Classroom - Leeds
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...11:00 - 11:15 Coffee 11:15 - 11:45 Identifying Customer Types 11:45 - 12:15 Customer Types - Behaviour 12:15 - 13:00 Strategies for Dealing with the Different Customer Types 13:00 - 13:45 Lunch 13:45 - 14:30 Why Does a Customer Complain? 14:30 - 15:00 Dealing with Complaints …
    £516

  • Delivering Excellence Via Email - Half Day (am)

    Practical Training for Professionals
    • Classroom - Leeds
    • Full-time
    • 3 CPD points
    • Tutor support
    ...half day workshop focuses on how to deliver an excellent customer experience via email. You will learn the do's and dont's that increases customer loyalty. Delegates will be come experts in delivering excellent customer service levels and ensure their email skills are highly professional …
    £228

  • Delivering Excellence via Email and on the Telephone

    Practical Training for Professionals
    • Classroom - Leeds
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...workshop focuses on how to deliver an excellent customer experience via email and on the telephone. You will learn the do's and dont's that increases customer loyalty. Delegates will be come experts in delivering excellent customer service levels on the phone and ensure their email skills …
    £516

  • Enhancing the Visitors Experience

    Practical Training for Professionals
    • Classroom - Leeds
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...the visitor can have an outstanding customer experience. The content is delivered in a customer-friendly way enabling you to operate in a customer-focused, efficient and effective way. During the day you will enhance your understanding of the needs of visitors to the organisation …
    £516

  • Essential Advertising

    Practical Training for Professionals
    • Classroom - Leeds
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...an advertising brief(The audience is essential; the proposition is everything – delegates prepare a brief for one of their own products/services) 15:00 - 15:30 How to judge creative work(How to manage the creative development process. The essential ‘do’s’ and ‘don’ts) 15:30 - 16:30 …
    £516
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FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.
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