1st Line Support Technician

Reed Talent Solutions are working in partnership with Fujitsu on the search for a 1st Line Support Technician at their Bracknell site.

What is the purpose of the role?

As a 1st Line Support Technician, you will be adding value to an existing technically diverse team of engineers, with a right 1st time attitude.

What does a day in the life look like?

You will be liaising directly with on-site engineers to assist them resolving faults, triage of incidents to support a prompt resolution and be a key player in communications to the end customer. You will be working within an environment that will expose you to a mixture of network and infrastructure support activities, this will enable you to grow technically alongside your primary support function.

What does a successful candidate look like?

We are looking for candidates who are flexible, dynamic, have a 'can-do' attitude, and the ability to work in a fast paced environment.

You must have strong attention to detail skills and be comfortable working in a customer facing environment.

No previous network or infrastructure experience is required for this role. This is a great opportunity if you have a desire to work within this sector and you are looking to kick start your career in this industry.

What do you need to know about the role?

• Pay rate - £15 per hour PAYE (paid weekly one week in arears)
• Location - onsite full time at Lovelace Rd, Bracknell, Berkshire RG12 8SN
• Shift pattern - 4 days on (7am to 7pm), 4 days off, 4 nights on (7pm to 7am)
• Contract type - temporary via Reed Talent Solutions
• Duration - 6 months ongoing
• Recruitment process - Pre-screen with Reed, CV submission to Fujitsu, 30-45 minute Teams interview with Fujitsu

For this role you will be required to complete Security Clearance vetting. If you are already Security Cleared and have the ability to transfer your clearance, please let Reed know when we speak with you.