2nd Line Technicians

Posted 28 June by Lloyd Recruitment Services Ltd
Easy Apply
£30,000 - £45,000 per annum
Dorking , Surrey
Permanent, full-time
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Posted by Lloyd Recruitment Services Ltd

2nd Line Technicians

Are You Ready for Your Next Challenge?

We're looking for experienced 2nd Line Support professionals to join a leading MSP, that values their employees and aim to always provide exceptional customer service.

If you're passionate about IT and customer support, this role is for you!

What's on Offer?

  • Attractive Salary: £35-£45k, depending on experience
  • Annual Performance Bonus: 5%
  • Comprehensive Pension Plan
  • Health and Wellness: Access to on-site and local gyms

What You'll Do:

  • Ensure client satisfaction through exceptional service.
  • Resolve IT issues through phone, email, and ticketing systems.
  • Dive into exciting projects and help onboard new clients.

What You Bring to the Table:

  • 2-5 years in an MSP or similar environment.
  • Mastery of Windows (Active Directory), server management (Hyper-V, VMware, Dell), VDI (Citrix, RDS), networking (switches, firewalls), and backups (Veeam, off-site).
  • Strong organisational skills and a meticulous eye for detail.
  • Willingness to work overtime when needed.

Perks of the Job:

  • Be part of a team where your contributions make a difference.
  • Opportunities to advance and grow within the company.
  • Work in a supportive environment that values your well-being.

Ready to take the leap?

Refer a friend and earn up to £500! If you know someone who is searching for a new opportunity, recommend Lloyd Recruitment Services and you will receive a retail voucher of your choice up the value of £500. Full details can be found on our website.

Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.

By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.

Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.

Reference: 52984804

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