Senior Account Manager (energy procurement & energy services)

Location: Hybrid - Framlingham, Suffolk (3 days in the office & 2 from home)

Are you an experienced Energy Account Manager ready for your next challenge? Join a leading UK farm buying group as a Senior Account Manager, overseeing electricity, gas, and water procurement for their members. Provide expert advice on energy management, renewables, and the journey to net zero, while also managing two Utilities Administrators. If you have energy experience and excel in communication and relationship building, apply today!

Key responsibilities:

• Manage the relationship with key utilities suppliers and consultants
• Management of two Utilities Administrators - conduct appraisals and regular 121's
• Look at new suppliers and products to increase / improve service and terms to members
• Negotiate with existing and potential suppliers for the most competitive terms
• Oversee the member query ticketing system and ensure that SLAs are adhered to by the team
• Deal with member queries and support on complex queries

Skills and experience required:

• Account management experience with good knowledge of the energy market, in particular electricity
• Excellent communication skills and the ability to build strong relationships with customers
• Resilient, well organised and proactive
• Good knowledge of Microsoft Excel and Word applications
• Professionalism, positivity, integrity, reliability and trustworthy
• Approachable and ability to problem solve, with a commitment to delivering a high-quality service

Role: Account Manager (energy procurement & energy services)

Salary: up to £40k depending on experience