Lorien are working with a Learning Management Solutions Platform provider based in Bradford who are currently looking for an Account Manager as they look to add further people to their team as part of their customer growth plans.
The Account Manager will have responsibility of the commercial and strategic responsibility for a portfolio of high value clients. The role will focus on the management of ongoing customer relationships, leading on contract renewals and drive account growth through additional services and solutions. With collaboration across the organisation, you will ensure customer satisfaction is paramount and achieve a strong ROI on the products and services provided.
Experience:
- 2 years + experience in a customer facing role as a Sales Exec/Account Exec/Account Manager
- LMS/Education/SaaS/IT subscription sales
- Excellent communication, presentation and interpersonal skills
- Experience of conducting account reviews, strategic account planning and managing customer renewals
- Experience with CRM, Hubspot would be preferred.
Salary is paying up to £40,000 with a £10,000 commission pot that aligns with renewals and up selling services and products. There are additional benefits also.
The role will be based from the office 2 days a week with great transport links from Leeds and Bradford stations. They also have on site parking available too.
Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.