Account Manager
Salary DOE Plus Commission
Monday to Friday, 08:00-17:00
40 hours per week
Permanent
 
On behalf of our client based on the outskirts of Bury St Edmunds, we are searching for an Account Manager to join their expanding team! Reporting to the Sales Manager, the successful candidate will be developing both existing and new business, handling queries and enquiries, developing and maintaining client relationships and providing excellent levels of customer service to develop a long-term customer base. Previous experience in a similar role is a must, and a driver’s license and access to your own vehicle will be essential due to the rural location.
 
Main duties and responsibilities:

• Responsible for handling incoming calls and converting into sales.
• Preparing quotations and following up with projects from enquiry, all the way to order stage.
• Play an integral role in developing the business, coming up with new ideas to improve the site and increase overall turnover.
• Focusing on developing existing customers and client base by generating new leads.
• Cold calling new business if a potential opportunity or lead is identified.
• Actively build and maintain successful relationships with customers.
• Review plans and specifications, consult customers to ensure they are purchasing the correct products for their needs.
• Handle technical queries when required.
• Attend meetings online or in person if required.
• Review competitors and feedback to management.
• Maintain a high level of customer service.
• Deal with any issues such as returns or delivery issues.
• Assisting with and generating enquiries through social media platforms

Key Skills:

• Excellent communication skills both written and verbal
• Confident telephone manner
• Confident use of a PC to communicate internally and externally
• Team worker
• Self – Motivated
• Energetic Personality
• Previous experience within a Sales based role

If you are interested in this role please apply with a current CV or alternatively, contact the office on for more information.