Do you pride yourself on being able to deliver amazing customer service? Or do you have previous Administration experience?

Reed Business Support are currently recruiting for a Customer Service Administrator, for a fantastic company based in Morley LS27. Our client is a leading company within their industry and due to continued growth, they are looking to expand their team.

Monday – Friday  08:30 – 17:00

Salary: £23,996

6 month Fixed Term Contract

Office based

Location: LS27

Duties and responsibilities

• Run the service export reports and make sure they are correct and up to date
• Inputting data onto the system
• Ensure all company documents used are compliant
• Monitoring and actioning any new Tickets within 24 hours
• Follow GDPR regulations
• Cancellation of any direct debits
• Handling incoming calls and emails from both internal and external stakeholders.
• Ensuring service delivery and customer satisfaction at every touch point.
• Interaction with colleagues, suppliers, and customers
• Maintenance of records and filing
• Arranging development calls for surveys

Benefits

• Excellent training and support from day one
• Progression opportunities
• Performance-based salary grading, allowing you to move up the ladder
• Promotion possibilities if you are a high performer
• Rewards within a fast-paced, exciting, and growing company

If you’re looking for a new role, working for a great company. Apply NOW!