Administrator - Part time

Well established, independent business based in Aldeburgh, seeks an experienced part-time Sales & Accounts Administrator to join a small team. This varied admin opportunity is office based with some presence in the retail shop when required.

The role is customer-facing, where high level professional communication is key, liaising with people in person and over the phone, and corresponding directly by email. In addition to being comfortable dealing with both private and trade customers, applicants must be proficient in using MS Office, particularly Excel, internet and email systems, and have basic bookkeeping experience. Knowledge of French would be an advantage, although not essential.

Main duties include:

• Reception with basic retail duties (including occasional box lifting approx.. 10kg)
• Answering the phone, responding to administrative and occasional sales emails
• Sales and purchasing support
• Raising invoices and reconciling supplier accounts / bank statements
• Credit control
• Liaising with bonded warehouse and freight forwarding agents to manage domestic deliveries and instruct imports and exports
• Data entry
• Basic bookkeeping and liaising with accountants for completion of VAT returns and End of Year
• Petty cash control
• Management of customers’ reserves
• General office management

Hours: 3 days (9am-5.30pm) a week + 1 Saturday morning (10am-1pm) in 4, for which you would receive an extra half days holiday in lieu.