We’ve got an exciting, new opportunity for a Property Assistant to join our regional operations team. A role which would see you taking accountability for cleaning standards in a specific geographic patch. Our Property Assistants provide an essential service to our homeowners; our managed service takes the stress away from letting out a holiday home, as we take care of cleaning, maintenance, check in - you name it, we’ll simplify the process and take the pressure away.

Awaze is Europe’s largest manager of holiday rental properties, with 110,000 units under management in over 600 destinations in 25 countries across the continent. Our purpose is simple - to delight owners and guests. The business operates more than 25 consumer brands including Cottages.com, Novasol and Hoseasons.

Role: Property Assistant

Keswick office (CA12 5HF)

22.5 hours per week

Saturday availability essential

9am-5pm office hours

What you’ll be doing

Reporting to the Regional Operations Manager, you’ll ensure our properties meet our high cleanliness standards, working with third-party cleaning teams to create outstanding guest experiences. You’ll play a key part in maintaining operational excellence across our portfolio in and around Keswick.

This role is perfect for someone who thrives in a hands-on, fast-paced environment and enjoys building strong local teams that deliver exceptional service.

Key responsibilities

• Manage and support a team of third-party cleaners

• Set and maintain high cleaning standards across properties, and ensuring cleaners are appropriately trained.

• Ensuring guest feedback on cleanliness is addressed appropriately.

• Liaise with property owners to suggest improvements

• Ensuring we have an appropriate supply of cleaners, for both present and future needs.

• Use data to drive quality, efficiency, and cost improvements

What we’re looking for

• A full, clean UK driving licence

• High attention to detail and a passion for quality

• Proactive and adaptable, with a creative approach to problem-solving

• Confident using data to inform decisions

What you’ll get in return

• 25 days holiday plus bank holidays (pro-rata)

• Access to Awazing travel discounts for you, friends, and family

• Perkbox membership - enjoy shopping perks, discounts & treats

• We invest in your career growth with ample opportunities for development across Europe.

• Support via MetLife for personal wellbeing

• Long service rewards and refer-a-friend bonuses

Our process

We like to keep things relaxed - starting with an informal phone chat, followed by a more in-depth interview where we learn about your experiences, interests, and what makes you tick.

What else do you need to know

We believe in equal opportunities and aim to create a team that is representative of our society, knowing that embracing differences enhances the capabilities of our business and makes for a happy place to work. We are proud to recognise and celebrate that we have a diverse culture where employees are accepted for who they are, regardless of age, gender, ethnicity, sexual orientation, religion or ability.