Administrator Sales and Marketing
Administrator for Sales and Marketing team
Our client is seeking a UK Sales & Marketing Administration Assistant to join their team based in Wetherby, West Yorkshire. The Sales & Marketing Assistant will provide support to the UK Country Manager and UK Sales Force, alongside day to day operations of a medical device company and running of the office.
This is fully office based. Monday to Friday working 9am-5pm with 30mins for lunch.
There is the requirement to work alone in the office for much of the time.
RESPONSIBILITIES & DUTIESAccurately processing of customer orders and purchase orders, from order to remittance.
- Raising invoices and credit notes; Orders and invoice management via Sage
- Liaising with relevant NHS contacts to ensure timely payment
- Management of order fulfilment
Customer Services
- Provide telephone and digital assistance to patients interested in the company's products.
- Guide patients throughout the ordering process and offer technical support.
Stock Control
- Manage the device inventory and liaise with our manufacturing department to ensure that our stock levels are adequate to the needs of the local market.
- Stock maintenance including organising import and export, stock level reporting
Marketing
- Organising of travel & accommodation for both staff and customers to UK and International events
- Organisation and management of travel for attendees to Masterclass/Educational Events (both national and international)
- Marketing Events organiser for exhibitions & meetings
- Organisation and booking of congress events including transportation of exhibition stands and material, liaising with event administrator and Logistics Company and associated travel and accommodation
- Ensuring UK stock levels of marketing materials are listed, monitored and maintained.
- Work with the marketing team to help in the creation of marketing collateral.
- Record marketing expenses and create detailed reports.
- Digital marketing
Accurately process and administrate customer quotations and contractsLiaising with hospital administration regarding stock and purchase orders, raising quotationsOffice administration duties
- Minute taking
- Database management MS Excel (Budget trackers/Sales trackers)
- Diary management (MS Outlook & CRM)
- Expense Reporting (MS Excel)
- Proof reading documentation of a medical nature including clinical marketing material
- Organisation of team meetings
- New starter industry credential checking
- Post
- Stationary
Maintenance contractsLiaising with appropriate site contacts and engineers in relation to maintenance of medical device/company equipmentSales Force Support
- Support Product Specialists with sales opportunities when needed
- E-mail campaigns
- Support the sales force by identifying and contacting potential leads using cold calling techniques delivered via email and telephone.
- HR admin support to UK and head Office in Italy
- CRM management and reporting
- Maintenance of multiple spreadsheets
- Ad hoc projects and other duties as requested in line with company objectives
QUALIFICATIONS & SKILLS
- Highly Proficient in MS Office with expertise in Microsoft Word, Microsoft Excel and Power Point
- High level of customer service
- Exceptional communication skills both written and verbal
- Superior organisation skills, with the ability to work to deadlines
- Sage experience preferred
- NHS Supply Chain experience advantageous
- Excellent time management skills ensuring a high level of productivity
- Attention to detail and a high degree of accuracy
The role is fully office based and the person would be working on their own for a lot of the time.
Salary is £26,000Full office based Mon- Fri 9-5pm with 30 mins lunch 37.5 hours a week
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
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Required skills
- Administration
Reference: 53448965
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