Administrator - Trainee Claims Assessor (full training given)

Administrator. One day a week from home. Hours 9am - 5pm Monday to Friday

Our Financial Services client established in 2010, is recruiting amn Administrator to train as a Claims Assessor to join their team based in Cirencester. Whilst experience in the Insurance Industry is desirable, solid administrative and problem solving skills together with the ability to assist customers over the phone, email and letter in a professional manner is crucial.

Full training will be given.

Once trained the role will involve the following:

• Assessment of claims in the following areas of business; Unemployment and Sickness.
• Focus will be on Unemployment and Sickness claims with the potential to cross-train in to Pet claims.
• Building relationships with customers, supporting them with questions and queries on their claims over the phone and email
• Authorising payments
• Preparing, sending claim correspondence to the customer via post and email
• Maintenance of claim files in line with company policy
• Chasing claim information & telephone enquiries
• Scanning of claim paperwork onto in house system
• Claim Analysis
• General administrative duties

The right candidate must have:

• Accurate Keyboard Skills
• The ability to work with Microsoft Excel and Word
• A good telephone manner
• A good sense of humour and the ability to show empathy

In return this Claims Assessor role offers:

• upto £24,500
• 37.5 hours a week. 9am - 5pm
• After probation 1 day a week working from home
• 25 days [plus bank holiday].
• Free parking
• Health & Dental Insurance (following completion of the probationary period)
• Death in Service x 3

We like to speak to every applicant, but due to the current climate this is not always possible. To ensure your application is not overlooked it is important that you emphasize any skills or work experience relevant to this position. If you have not heard from us within 5 working days please assume that you have been unsuccessful in this instance.