• Location: Woodford Green
• Job Type: Full-Time, Fixed-Term (14-month maternity cover)
• Industry: Import/Export - Food and Beverage sector

Are you a detail-oriented and highly organised individual looking for a dynamic administrative role? Join a leading import/export company within the Food and Beverage industry, renowned for supplying top-quality products to major UK retailers and food service businesses.

As an Administrator, you will play a crucial role in supporting our sales operations and shipping logistics. In this role, you will ensure the smooth processing of orders, manage essential shipping documentation, and liaise effectively with customers, suppliers, and logistics partners. Your contribution will directly impact our ability to maintain high standards of service and operational excellence.

If you're ready to take on a challenging yet rewarding role that offers professional growth and a supportive workplace, we encourage you to apply.

• Provide administrative support to the sales team, including preparing and sending order confirmations.
• Maintain accurate shipping records using Excel and coordinate order details with customers and suppliers.
• Manage and verify shipping documents, ensuring all information is correct and discrepancies are addressed.
• Communicate effectively with hauliers, suppliers, and customers about shipping and delivery details.
• Handle customer queries from order confirmation to delivery, ensuring a smooth process and timely updates.
• Process post-delivery checks, manage claims, and liaise with the accounts team for invoicing and delivery documentation.
• Support planning tasks for contract customers and liaise with logistics partners for booking and confirming deliveries.
• Assist with contract tracking to ensure visibility of order volumes and delivery schedules.

• Strong attention to detail and excellent organisational skills.
• Clear and effective communication skills, both written and verbal.
• Proficiency in Microsoft Office, particularly Excel and Outlook.
• A proactive and reliable approach to task and timeline management.
• Willingness to learn and adapt; training will be provided.
• Previous experience in an administrative, office, or customer service role is advantageous.
• Interest in logistics or sales support is a bonus.
• Right to work in the UK.

• 20 days annual leave plus bank holidays.
• Enrolment in a workplace pension scheme.
• Consistent Monday–Friday schedule, 35-hour working week.
• Work in a friendly, office-based environment with opportunities for learning and growth.

To apply for this Administrator position, please submit your CV with your relevant experience and why you are interested in this role.