Administrator

Position: Administrator
Location: On-site
Position availability: Immediate
Contract: Full-time, Monday to Friday (with occasional weekend and bank holiday events)

About the Role:

A prestigious motor trade business is seeking a versatile and hands-on Administrator to join their dynamic team, primarily supporting the after-sales and service side of the business. This role is pivotal in ensuring a smooth, efficient back-office operation that will support the customer experience to maintain their stellar reputation.

Key Responsibilities:

• Customer Interaction: Engage in phone and face-to-face conversations with customers, colleagues, and suppliers, ensuring clear and effective communication.
• Service Coordination: Manage service and repair bookings, and relay feedback between mechanics, the Service Manager and customers.
• Parts Management: Order parts and manage inventory to ensure timely service turnaround time on vehicles.
• Expectation Management: Set and manage customer expectations regarding lead times and service schedule
• Creative Involvement: If this is a strength of yours, you may use your creative flair for photography and social media work, contributing to the business's online presence.
• Event Participation: Attend trade events and motor festivals to support client hospitality and networking efforts.

About you:

• Communication Skills: Exceptional verbal and written communication skills to interact with a diverse range of personalities.
• Admin skills: Confident user of systems, keyboard skills and able to adhere to processes
• Versatility: An open mind and readiness to take on various tasks as needed in a small business environment.
• Resilience: The ability to handle different personalities and situations and conversations with professionalism.
• Energy and Fun: A vibrant personality that brings energy and enthusiasm to the team.
• Professionalism: Maintain a high level of professionalism in all interactions.
• Passion for Motors: A genuine interest in nice cars and motor-sport is highly desirable.

Additional Details:

Flexibility: While the core hours are Monday to Friday, flexibility is required to join the team at seasonal motor events a few times a year, some of which occur on weekends and bank holidays (which you will be paid for).

Location: This role is based on-site; remote working is not an option. The site is conveniently located from M1, A5 around Dunstable area.

Why Apply?

Dynamic Environment: Be part of a close-knit team where your contributions are valued.

• Work in an industry you are passionate about: Your chance to be surrounded by like minded enthusiasts and fabulous classic cars.
• Growth Opportunities: Engage in diverse tasks and expand your skill set.
• Exciting Events: Participate in prestigious motor events and festivals.

Application Process:

If you are a resilient, communicative, and enthusiastic individual with a passion for the motor industry, we would love to hear from you. Please use the APPLY button to submit your CV.

This position is available immediately. Apply now to become a key player in this exceptional business.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.