Allocations Administration Officer

Allocations Administration Officer

Location - Chesterfield, Wingerworth

Permanent position

Salary - £24,238.56 and rising through increments to £27,617.24 per annum

Full time hours - 37 per week

Office based position however hybrid working available

Sellick Partnership Ltd are looking to recruit an Allocations Administration Officer to join a well established team within the housing and property services sector.

Key responsibilities of the Allocations Administration Officer:

• To deal with first contact by customers, providing professional handling of all enquiries regarding housing applications and allocations providing clear and customer focused advice.
• To triage housing applications, determining eligibility, levels of vulnerability and priority of housing need in line with the Allocations Policy and guidance.
• Completing the assessment and registration process for all lower priority applications, passing on higher priority applications to Allocations Officers for completion.
• Administering housing applications and verifying submitted information to detect and prevent fraud, providing clear records to evidence all decisions.

Experience required:

• Experience of working in an administrative role.
• Ability to interpret complex cases, give accurate advice, present key issues in a clear manner and offer options and solutions
• Development of support for vulnerable clients
• Able to use equipment including photocopiers, scanners, filing systems and registers.
• Ability to produce well-presented letters, documents and reports

Benefits for working with this company include:

• A generous leave entitlement starting at 25 days for office based staff and 26 days for operatives rising by a further 5 days after 5 years service.
• Option to purchase additional leave Flexi/Banked leave time
• Option to join the Local Government Pension Scheme
• Flexibility - opportunities to work from home/office/in the community - the key is that our important work is done to excellent standards for our customers, whilst balancing the need to maintain excellent relations with colleagues, this is why we opt for a flexible and blended approach
• Excellent Health and Wellbeing support including - Occupational Health, Counselling, Employee Assistance Programme, Occupational Sick Pay, Health Promotion, Flu vaccinations and supporting the Cycle to Work scheme

If you think you are suitable for the position or would like to discuss it further, please apply or contact Josh Meek at Sellick Partnership Ltd Derby

Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.