Asset Protection Specialist

Posted 30 July by AX UK
£31,824 per annum
Birmingham , West Midlands
Permanent, full-time
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Posted by AX UK
Asset Protection Specialist

AX is proud of our corporate journey from our business launch over 20 years’ ago, our mission and service portfolio focussed on ‘Keeping Drivers Driving’.

A little bit about us…….

Today we are proud to be trusted by many of the UK’s largest dealer groups, fleet companies, and insurers, to deliver software solutions, insurance services, telematics technology and post-accident assistance services to their customers.
We pride ourselves on keeping drivers driving and being experts at caring for people and cars. Our values of Inspired to Innovate, Always Respectful, Fully Accountable and Delivering Delight are embedded into our culture which puts people at the heart of everything we do. 

We have a strong culture that puts colleague wellbeing first and believe that developing and engaging with our colleagues is fundamental to ensure we provide an industry leading service to our partners and our customers.

Role Purpose

The Asset Protection Advisor uses experience, industry intelligence and technology to identify, evaluate and reduce the risk of theft and damage to customers’ vehicles. A forward-thinking team player, with a high regard for customer service, they will work closely with the Director to help ensure we continue to respond effectively to changing vehicle theft trends and react swiftly when a vehicle is reported stolen. With a proven investigatory background, they will be confident in locating and recovering stolen vehicles, dealing with law enforcement agencies, and providing high quality evidence in court when required.

Some of your core focus areas will include:
  • Having responsibility for the recovery of stolen vehicles for customers and business partners
  • Accountability for the recovery of vehicles from customers where there is an identified risk the vehicle may be deliberately damaged or stolen
  • Assisting in the reduction of insurance claims by identifying and reducing the risk of injury, theft, and damage to vehicles on hire for business partners
  • Evaluating the risks to business partners’ vehicles, complete risk assessments and complete vehicles recoveries  
  • Utilisation of all available tools, including inhouse databases to identify and action threats of fraudulent activity against business partners
  • Gathering, evaluating and where appropriate, sharing industry intelligence with internal and external stakeholders which helps to reduce the threat of theft and motor insurance fraud
  • Building professional external relationships with law enforcement agencies and other parties involved in vehicle protection and insurance fraud prevention
  • Acting as a specialist point of contact for enquiries from law enforcement agencies where telematics data is required under the appropriate legislation
  • Presenting evidence and attending civil and criminal courts when required on behalf of the company

Our Asset Protection Advisor will bring the following skills, behaviours, and experiences to our team:
  • Excellent influencing and communication skills with the ability to develop strong business relationships with all key stakeholders 
  • Experience of criminal and/or civil investigations and presenting evidence 
  • Demonstrable experience in risk management 
  • Knowledge of how intelligence can be legally shared
  • IT competent in using MS Office, MS Word, Excel and Power Point
  • Knowledge of telematics and connected car data
  • Effective time management and planning skills with ability to prioritise and recognise importance and urgency of workload 
  • Ability to demonstrate flexibility of approach when problem solving 
  • Ability to work under pressure when required
  • Ability to question decisions, detail conscious with a logical, problem-solving thought process 

Along with a salary of £31,824, Company Car and On-Call bonus you will also receive a range of benefits including 22 days holiday (plus bank holidays), rising to 27 with length of service, Bupa Healthcare, Life Insurance at 4 x salary, Employee Assistance Programmes, and ongoing professional development.

Are you concerned you don’t have all the requirements we would like?

Evidence shows that certain candidates are less likely to apply for a role if they feel they don’t meet every criteria or qualification. 
AX is committed to supporting all communities we serve, through our dedication to creating an inclusive, diverse, and collaborative environment, where people feel comfortable being themselves at work.
If you are excited about the sound of this role and your personal values resonate with ours at AX, we encourage you to apply or contact us to register your interest in other opportunities. 
Even if you think your skills and any experience doesn’t perfectly align, your values and core behaviours may. 
Take a further look….you may be the perfect person for us – and us for you!

To apply for the Asset Protection Advisor role, please click apply online and upload an updated copy of your CV

REF-215 880

Reference: 53196229

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