Assistant Manager - AR & Billings

Assistant AR & Billings Manager - Property Management

Salary: £50,000 - £60,000.

Location: East London

Hybrid: 4 days in the office per week

An exciting and rare opportunity to join a UK leading property management business headquartered in the heart of London's financial district.

They are now looking for an experienced property Assistant AR & Billings Manager to come and join their growing team on a permanent basis. This business-critical role will ensure cashflow is maintained, bad debts are minimised and implement effective AR processes while fostering relationships with tenants.

Main responsibilities and requirements:

• Assist the AR Manager overseeing the credit control and billing function of the group
• Supervision of the billing and invoicing process for tenants and stakeholders. Ensure accuracy in generating invoices for rent, services charges, utilities etc
• Quarterly financial close of the Accounts receivable and billing function to ensure it is completed in accordance with the required timeframes.
• Reporting and Analysis. Monitor and report on KPIs for circulation to the wider business.
• Generate regular reports and analyses of accounts receivable metrics, aging trends, and collection efforts, providing insights to management for decision-making and strategic planning purposes.
• Serve as a point of contact for tenants regarding billing inquiries, payment arrangements, and billing disputes, fostering positive relationships and addressing concerns in a timely manner.
• Collections Management: Monitor accounts receivable aging reports to track outstanding balances, identify overdue accounts, and initiate collections activities, such as sending reminders, making collection calls, and escalating collection efforts as needed.
• Collaborative working: Work collaboratively with the finance, leasing and legal teams to ensure effective communication between teams in relation to debt management and responses to tenant queries.
• Oversee the processing of incoming payments, ensuring proper application of funds to tenant accounts and reconciliation of payment records.
• Process Improvement: Identify opportunities for process/internal control improvement and automation within the accounts receivable function, implementing best practices, and technology solutions to streamline operations and enhance efficiency
• Credit Control Policies: Develop and enforce credit control policies and procedures to minimize credit risks, establish credit limits, and monitor credit terms for tenants and clients in accordance with company policies and industry standards.
• Leadership of the team: Assist the Accounts Receivable Manager in leading and mentoring the accounts receivable team comprising of 4 credit controllers and 3 billing administrators including performance management, training, and development. Foster a collaborative and high-performing team environment.
• Lease Compliance and perform other finance tasks as required.

Person specification:

• Experience in the Real estate/facilities or property management industry is required.
• The individual will have worked within an Accounts Receivable team, likely in a senior credit control position, and had experience of supervising the performance of others.
• Experience of working in a complex business structure with multiple revenue/billing streams and customers.
• Experience of financial close processes and interacting with the wider finance team
• Must be able to work in a fast paced environment and respond to rapidly changing demands.
• A strong coach who has demonstrated the ability to help develop a team to deliver successful outcomes.
• Strong attention to detail and ability to work across a range of areas is critical. Must be able to take ownership of tasks, bear responsibility for work produced.
• Very organised with exceptional time management skills - able to work under pressure, prioritising and meet competing deadlines.
• Proactive and solution-oriented mindset.
• Experience with Yardi would be an advantage but is not essential.

The successful candidate must have previous recent experience working within a management role within property and have extensive reporting and client facing experience.

If this sounds like it could be a good fit for you and would like to discuss in more detail, please apply online ASAP.