Auto-Mower Technician

A Workshop Technician to support Husqvarna’s range of Professional robotics lawnmowers, the position will be mainly workshop based at Newton Aycliffe; however, there may be some degree of travel required, as necessary.

Duties

• Repair and maintenance of our Robotic range of products and associated equipment
• Offering telephone advice to our service dealer network and keeping relevant computer records
• Support with robotic lawnmower installations
• General technical enquiries including Husqvarna’s full range of machinery
• Supporting the After Sales Manager, senior robotics technician and the After Sales Team in all aspects of After Sales support for the UK
• Providing technical support on the Help Desk for Husqvarna dealers
• Evaluating and repairing machines returned to the workshop and feeding back any findings
• Reworking bonded products when required
• Develop technical support information for product training
• Communicate to the Sales Teams or categories regarding any technical issues and status
• Auto-mower installations and technical support

Required knowledge, skills or experience

• At least 5 years’ experience in the industry and be fully competent in the repair/servicing of small electrical equipment
• Independent
• Being able to clearly explain technical issues to clients & being able to write comprehensive reports
• Qualified to "GCSE" / A level or above in Math's / Physics or other Engineering discipline (Other suitable background or qualifications could be considered)
• Excellent communication and organisational skills, good grammar and be PC literate
• Good knowledge of and experience using Microsoft Office applications
• A clean, current driving license and passport is required, as some travel may be required

Additional Information

Location: Newton Aycliffe

Hours of work:

• Monday - Thursday 8:30am - 4:45pm
• Friday 8:30am - 3:00pm

This vacancy is being advertised on behalf of Gem Partnership Ltd who are trading as a recruitment business.

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