Block Manager Prime Portfolio

We are currently seeking a skilled and dedicated Leasehold Block Manager. This position will primarily involve overseeing the management and maintenance of three prime high-end residential and commercial buildings. As a Leasehold Block Manager, you will play a vital role in ensuring the smooth operation and upkeep of these properties, while providing exceptional service to our clients.

The Role

• Act as the main point of contact for residents and tenants, addressing their queries, concerns, and requests in a timely and professional manner.
• Manage the day-to-day operations of the buildings, including coordinating repairs, maintenance, and cleaning services.
• Develop and maintain strong relationships with contractors and service providers to ensure high-quality and cost-effective service delivery.
• Conduct regular property inspections to identify maintenance issues, health and safety risks, and potential improvements.
• Prepare and manage budgets for the properties, ensuring financial objectives are met and expenses are controlled.
• Oversee the administration of lease agreements, including rent collection, service charge invoicing, and arrears management.
• Coordinate with relevant authorities, such as local councils and regulatory bodies, to ensure compliance with all legal and regulatory requirements.
• Implement and enforce building policies and procedures, ensuring a safe, secure, and harmonious living and working environment.
• Collaborate with the property owners and stakeholders to develop and execute long-term strategies for property enhancement and value appreciation.
• Stay up to date with industry trends, legislation, and best practices, incorporating them into the management approach as appropriate.

The Person

The ideal candidate for this role will be a highly organized and customer-oriented professional with a strong background in block management. They should possess excellent communication skills and the ability to effectively manage multiple stakeholders. Key qualifications and attributes include:

• Proven experience in leasehold block management, preferably within the high-end residential and commercial property sector.
• Knowledge of relevant legislation, regulations, and best practices related to property management and leasehold matters.
• Excellent interpersonal and customer service skills, with the ability to build and maintain positive relationships with clients, residents, and contractors.
• Strong organizational and problem-solving abilities, with the capacity to handle multiple tasks and prioritize effectively.
• Attention to detail and a commitment to ensuring the highest standards of property maintenance and presentation.
• Ability to work independently and as part of a team, demonstrating initiative and self-motivation.
• Proficient computer skills, including experience with property management software and Microsoft Office applications.
• Professionalism, integrity, and a commitment to providing exceptional service to clients and residents.
• A relevant professional qualification or membership of a recognized industry body (e.g., IRPM, RICS) would be advantageous.

The Package

• Competitive salary: £45,000-£50,000 per annum, depending on qualifications and experience.
• Annual leave: Generous annual leave entitlement.
• Professional development: Opportunities for professional growth and training in line with industry standards.
• Working hours: Full-time position, typically Monday to Friday with occasional evening or weekend availability required.
• Location: London, with the primary responsibility for managing three prime high-end residential and commercial buildings.
• Scope for growth: The opportunity to work with prestigious properties and further enhance your career in the field of block management.

This opportunity presents an exciting chance to work with prime high-end properties in London and play a crucial role in their successful management. The company offer a competitive salary, a supportive and collaborative working environment, and opportunities for professional growth and development. If you are a highly organized and customer-focused professional with a passion for property management, we invite you to apply for the position of Leasehold Block Manager.