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Business Analyst - Contact Centre - Birmingham
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Business Analyst - Contact Centre - Birmingham

Posted 30 May by Sanderson
Salary icon £475.00 - £500.00 per day
Location icon Birmingham , West Midlands

Business Analyst - Contact Centre - Birmingham
On site in Birmingham 2 days a week
£500 pay through umbrella
3 months initially

Customer Services & contact centre implementation.

I am recruiting for a Contact Centre Business Analyst who has experience of working of Contact Centre implementations and are available for an immediate start.

A 3rd party have come in and done a customer service review and they are now looking to operating model and org changes to be implemented

Any experience in

  • Contact centre customer implementation
  • People implementation
  • Business case, To be, planning

Reference: 52760972

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