Business Analyst - Drive Process Transformation in a Leading Professional Services Firm

I am currently recruiting for an exciting Business Analyst role with a leading organisation that is focused on innovation and operational excellence. This is a fantastic opportunity for a process-driven problem solver who thrives on analysing and re-engineering business processes, implementing automation, and driving transformation.

Why This Role?

• Strategic Impact: Play a key role in optimising workflows, improving efficiency, and shaping the future of operational processes.
• Technology & Innovation: Work in a forward-thinking environment where automation and process improvement are at the core of business transformation.
• Collaborative Culture: Engage with stakeholders across the business, ensuring alignment between technology and strategic goals.

Key Responsibilities:

• Conduct deep-dive analysis into existing processes, identifying inefficiencies and designing optimised solutions.
• Lead end-to-end process transformation, ensuring alignment with business objectives.
• Implement automation solutions to enhance efficiency, accuracy, and turnaround times.
• Develop detailed process documentation, including workflow diagrams and procedural guides.
• Engage with stakeholders across all levels, gathering requirements and building consensus for change initiatives.
• Define user stories and acceptance criteria to guide development and testing.
• Oversee testing and quality assurance to ensure business objectives and user expectations are met.
• Lead training and change management efforts, ensuring successful adoption of new systems and processes.
• Establish key performance indicators (KPIs) to monitor process performance and drive continuous improvement.

Skills & Experience Required:

• Proven experience in business analysis, process design, and automation.
• Strong proficiency in process modelling tools such as Visio or Lucidchart.
• Familiarity with workflow automation platforms and process improvement methodologies.
• Experience working with Agile methodologies and applying them to business transformation projects.
• Excellent stakeholder engagement skills, with the ability to build relationships across teams.
• Strong analytical thinking and problem-solving abilities to propose innovative solutions.
• Exceptional communication and presentation skills, able to explain complex process changes in an accessible way.

Desirable Skills:

• Formal Business Analysis qualifications (e.g., BCS, Agile BA Practitioner).
• Experience working with complex data systems and enterprise technologies.

This is a fantastic opportunity for a proactive Business Analyst to make a tangible impact within a high-profile firm. If you have the expertise and passion for driving change and process efficiency, I’d love to hear from you!