Business Services Co-ordinator

As the Business Services Co-ordinator you will cover several different areas including administration, organisation, and customer service. You will be part of a small team based at Lindisfarne Castle.

Hours: 22.5 hours per week

Salary: £23868 FTE 

Contract: Fixed until 30-Apr-2025

Interviews: TBC

If you have any questions about this role please contact: .uk

Reporting to the Business Services Lead, you will be part of a team of 7 who run the operational side of the Northumberland Coast Portfolio. The main base for this role is at Lindisfarne Castle however there will be some travel to other locations along the Northumberland Coast. The National Trust is a busy organisation that always has a lot going on - you can guarantee that no day is the same

Click below for more information about our properties...

Lindisfarne Castle | Northumberland | National Trust

Farne Islands | Northumberland | National Trust

As Business Services Co-ordinator you will be supporting in day-to-day operations, including, answering emails and phone calls, ordering supplies and managing group bookings. You will also have the chance to support a variety of projects and offer your advice beyond your team. You’ll always champion best practice when it comes to business services and will be confident challenging the norm when you think there is a better way of doing something.

• Relevant experience in a Business Support environment; along with facilities or office supervision responsibility

• Good written and verbal communication skills

• Great team player

• Flexible and customer -focussed with strong customer service skills

• Able to multi-task and prioritise own workload

• Well organised and attention to detail

• Advanced IT Skills

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

•Substantial pension scheme of up to 10% basic salary

•Free entry to National Trust places for you, a guest and your children (under 18)

•Tax-free childcare scheme

•Rental deposit loan scheme

•Season ticket loan

•EV car lease scheme 

•Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

•Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

•Flexible working whenever possible

•Employee assistance programme

•Free parking at most Trust places

Click here to find out more about the benefits we offer to support you.