Cafe Supervisor

We're currently recruiting an ambitious Café Supervisor to assist our Catering Manager with the smooth running of the catering operations in one of our units within the university City Campus.

As a Café Supervisor, you will be responsible for creating an outstanding culinary experience. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

This role is contracted to 40 hours per week, 5 days over 7 but primarily Monday to Friday unless we have events which requires weekend cover. The units operating hours are between 7am-5.30pm, with shifts varying between these times for the opening or closing of the units.

Could you bring your spark to our campus? Here's what you need to know before applying:

Some of the key responsibilities will include (Please see the attached job description for a full list of duties):

• Ensure takings, transfers, stock count, deliveries and orders are completed daily for the unit.
• Monitor till discrepancies and put actions into place to rectify issues.
• Ensure correct labelling of products and that allergen processes are followed.
• Lead daily team briefings are taking place, equipping your team with the information they need to perform at their best.
• Carry out stock takes as required.
• Coach and motivate teams to take pride in the service they are providing.
• Identify on-going training needs to strive for continuous improvement.
• Work smartly and diligently to avoid unnecessary waste, any waste to be recorded on Compass systems.
• Ensure stock rotation in line with company standards to reduce waste and improve commercial performance.
• Follow all Compass profit and protection policies and procedures.
• Complying with Food Handling & Hygiene standards.
• Complying with Health & Safety regulations.

Our ideal Catering Supervisor will:

• Customer service focused.
• Model company values of honesty, respect and fairness.
• Passionate about delivering superior food and service.
• Support all colleagues and win through teamwork.
• Be prepared to assist colleagues in a willing and positive manner, including assisting with other duties and other units.
• All company / client policies and procedures to be adhered to at all times.
• To complete all relevant training sessions, within set timeframes.

Essential:

• Previous experience in a Supervisory role, managing a front line team.
• Ability to work under pressure in a fast paced environment whilst maintaining a positive attitude.
• Liaising with onsite stakeholders.
• Use of initiative, confidence and problem solving when interacting with colleagues and customers.
• Attention to detail, ensuring products are in line with Compass standards.

Desirable:

• Previous experience in a supervisory role in catering or hospitality.
• Previous barista experience.
• Microsoft proficient – use of Outlook, Teams and Excel.

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Free meal during shift
• Free on-site gym membership
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Regular emails filled with the best discounts and savings available
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families
• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes

Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges and universities across the UK.

Job Reference: com/2907/91073001/52669717/BU

Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength!