Call Centre Agent Office Based

Call Agents – 24/7 shifts Salary £24,145.00 per annum (Potential increment of £1,200 per annum after 2 years’ service) (Benefits include; life insurance, free parking, excellent transport links, cycle to work scheme, and employee discount scheme) Full-Time - Permanent Surrey

We are looking for Call Agents to join our busy Contact Centre team. You will be required to receive information relating to crime from members of the public by phone and via online forms and will need to question callers. From that information you will create a well written report which will be forwarded to various law enforcement agencies and other stakeholders for further development. It is essential that you are computer literate and have experience of working in an environment dealing with sensitive information. A DBS check will need to be completed if you are successful, along with references, before you can commence employment. 24/7 Call Agents work a 4 on 4 off rolling shift pattern, with the following repeating shift times: 07:00-19:00, 08:00-20:00, 14:00- 00:00, 21:00-07:00. These shift times are set, and you must be able to commit to all of them. If this sounds like you and you’re interested in joining a great team and great organisation, then please take a closer look at the job description for the role and the other requirements we are looking for. For more information, or to apply, please email your CV to