• Provide comprehensive administrative support to the Care Home Manager, Staff Supervisor and larger care home team.
• Handle enquiries from residents, families, and professionals in a friendly and professional manner.
• Maintain accurate records of residents, including admissions, discharges, and personal details.
• Support the staff supervisor with staff rotas, absence tracking, and HR-related documentation.
• Oversee invoicing, petty cash, and ordering of supplies within budgetary guidelines.
• Ensure compliance with CQC and data protection regulations through accurate documentation and timely reporting.
• Support recruitment processes including advertising roles, arranging interviews, and onboarding.
• Assist with event planning and internal communications to create a positive environment for residents and staff.

Join Our Team as a Care Home Administrator!

Are you an organized, compassionate professional with a knack for keeping things running smoothly? We're looking for a Care Home Administrator to be the heartbeat of our home—managing day-to-day operations, supporting our care team, and ensuring residents and families feel welcome and cared for. If you thrive in a fast-paced environment and have a passion for making a difference, we’d love to hear from you!

• A high-quality work environment
• Career pathway, supported by training and development opportunities
• Opportunity to work with a progressive and forward-thinking organisation
• Reward and recognition scheme
• Onsite parking

Essential:

• Proven experience in an administrative or office management role.
• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Discretion and confidentiality with sensitive information.
• A friendly, compassionate manner and a commitment to supporting the care environment.

Desirable:

• Experience working in a care home, healthcare, or social care setting.
• Knowledge of care regulations and CQC standards.
• Familiarity with care management systems (e.g., Nourish, Maxtime)