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Case Administrator

Case Administrator

Posted 21 June by Talent Guardian
Ended
AUD$24,000 per annum
Kings Hill , Kent
Permanent, full-time
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Posted by Talent Guardian
  • Amazing company benefts!
  • Entry Level role
  • Based in Maidstone, Kent
Talent Guardian is partnering with a renowned company in Maidstone to find a motivated Case Manager to join their team!
 
Key Responsibilities
People Related Tasks
  • Build and maintain relationships with new and existing clients.
  • Serve as the main contact for queries on mortgage applications from Offer to Completion.
  • Provide timely, accurate responses to calls, enquiries, and correspondence.
  • Liaise with Mortgage Brokers, Solicitors, and the underwriting and risk team to ensure compliance and resolve queries.
  • Escalate issues to the Line Manager as needed.
Daily Operations
  • Follow prescribed procedures, practices, and agreed SLAs.
  • Input, update, and maintain accurate data in the system.
  • Handle legal queries and documentation for each application.
  • Manage the diary system to monitor applications and tasks.
  • Ensure smooth progression of mortgage applications.
  • Handle incoming and outgoing phone calls and action emails promptly.
Benefits
  • AXA-backed Private Health Care with no excess
  • Generous 4% Pension contributions
  • 25 days holiday plus bank holidays
  • Death in service benefit
  • Social events and dress down Fridays
  • Supported training and free parking
  • Christmas and Summer team-building events
  • Yearly salary review
Join the team and contribute to a dynamic and supportive work environment!

Reference: 52925812

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